CranberryPie
New member
When does Forum Statistic update?
Because I don't see Threads, Messages, Members and Latest member updating.
Because I don't see Threads, Messages, Members and Latest member updating.
XF 2.2 Forum Statistics not Updating
- Thread starter CranberryPie
- Start date
CranberryPie
New member
I had made a test thread and it hadn't updated in over a day. I took it down. The latest member hasn't updated in days since our last members. Yes, I see it run every 10 mins and even ran it manually, no go.
If the cron has run and the values haven't changed, then the values would presumably be correct based on what is expected. For example, you suggest that the latest member hasn't changed, but looking at the "newest members" widget on your site, the latest user there matches what the stats say. Presumably you're seeing users who don't have "valid" accounts and thus they aren't counted -- this is the correct/expected behavior.
Beyond that, the only other thing is an add-on that has interfered with thread/forum count updates themselves, as the statistics come from those sums. You could try rebuilding thread and forum info and then running the cron to see if the count changes. If it does change, then it's probably an add-on issue.
Beyond that, the only other thing is an add-on that has interfered with thread/forum count updates themselves, as the statistics come from those sums. You could try rebuilding thread and forum info and then running the cron to see if the count changes. If it does change, then it's probably an add-on issue.
CranberryPie
New member
The latest member you are viewing is not the last member to have signed up. I have confirmed with the actual latest member if he confirmed his email, he said yes, and his account is showing up as valid under user state.
I doubled checked all my users and they are all valid. So, perhaps it's not an issue with Forum Statistics, but with account validity.
Worth mentioning that the user's can't be banned either.
But it might be best for you to submit a ticket via your customer area with admin control panel access details so we can confirm what you're seeing in the user list in the control panel.
But it might be best for you to submit a ticket via your customer area with admin control panel access details so we can confirm what you're seeing in the user list in the control panel.
The ID of the latest user in the sidebar widget is 22.
I manually checked for valid member IDs up to 50 and there were none.
CranberryPie
New member
That's weird, why does it show up as Valid under user state in the AdminCP?
