Forum emails being identified as promotions by Gmail

Hi all,

It has come to my attention that as of recent, any emails sent from my board are being identified as promotional emails by Gmail. This means that they do not appear in the main inbox and also means that my users don't receive a push notification upon receiving an email.

I am not sure why this has only recently started happening, and I don't really know what I can do to fix this.

Any support would be highly appreciated.
 

l3ta

Well-known member
Hi all,

It has come to my attention that as of recent, any emails sent from my board are being identified as promotional emails by Gmail. This means that they do not appear in the main inbox and also means that my users don't receive a push notification upon receiving an email.

I am not sure why this has only recently started happening, and I don't really know what I can do to fix this.

Any support would be highly appreciated.
Google's algorithm is also tagging my confirmation emails as promotional. :mad:
Found an interesting discussion about it on Quora
 

StarArmy

Well-known member
Strange, they should show up under the "updates" category normally, I would think.

That's a super informative link, thanks for sharing that!
 
Top