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favicon wont show in IE

Discussion in 'XenForo Questions and Support' started by Ryan Kent, May 21, 2011.

  1. Ryan Kent

    Ryan Kent Well-Known Member

    Any suggestions on troubleshooting a favicon that does not appear in IE? I have tested on two separate pc's with both IE 8 & 9.

    My forum is installed at the root directory. The path to my favicon is www.terapvp.com/favicon.ico

    The above link works fine and is accessible on both pc's.

    The file is a real .ico file. To test I used two different websites to convert a png file to ico. Neither works.

    I have added the following code to my PAGE_CONTAINER
    Code:
    <link rel="shortcut icon" href="http://www.terapvp.com/favicon.ico" /> 
    I have reached an end to my troubleshooting knowledge.
     
  2. Peggy

    Peggy Well-Known Member

    hmmmm mine appears in IE just fine. I did not add the code to my site, you don't need to.
    And sometimes it takes up to 24 hrs to appear. Mine took 13 hours.
    Did you clear your cache?
     
  3. Brogan

    Brogan XenForo Moderator Staff Member

    It's probably not a valid .ico file.

    Try replacing it with the one from here as a test.
    http://xenforo.com/favicon.ico

    It's also not necessary to edit the template.
    Uploading the .ico file to the web root is sufficient.
     
  4. Ryan Kent

    Ryan Kent Well-Known Member

    That was it Brogan. Apparently two different websites who advertise "convert your png to ico" don't actually properly convert the file but simple change the name. Grrrrr
     
  5. EQnoble

    EQnoble Well-Known Member

    Do you have photoshop (x86 is better for this)? If not gimme link to your image
     
  6. Ryan Kent

    Ryan Kent Well-Known Member

    I do have PS, and I tried to save my file as an .ico in it but didn't see the option in the drop down menu. Ultimately I found and downloaded icofx which worked perfectly. The image quality appears the same. I don't have a great favicon to begin with. It's one of those things I need to improve later on. Thx for the offer EQ.
     
  7. Peggy

    Peggy Well-Known Member

    I use an online converter that works well every time. I'm glad you got it sorted. :)
     
  8. Ryan Kent

    Ryan Kent Well-Known Member

    I tried http://converticon.com/ and one other, neither of which worked properly. It seemed to work, until I realized there was an issue with IE and Brogan helped determine that was the root issue. Out of curiosity, which site do you use Peggy?
     
  9. Brogan

    Brogan XenForo Moderator Staff Member

  10. EQnoble

    EQnoble Well-Known Member

    Oracle likes this.
  11. Peggy

    Peggy Well-Known Member

  12. Mikey

    Mikey Well-Known Member

    I use favicon.cc
     
  13. i_rodionov

    i_rodionov Member

    Please tell more what is it and how can you manage to make IE to show the favicon?
     
  14. EQnoble

    EQnoble Well-Known Member

    IE loads the favicon from temporary internet files...it does this by downloading and storing it there and calling it when it needs to display a page that needs it.

    If you change your favicon and want to reflect the changes you may need to delete the file in temporary internet files. After changing your favicon in IE go to Tools->Internet Options->Delete Browsing History.
     
  15. i_rodionov

    i_rodionov Member

    Only history. Not cache??? It works partially. Some users report problem
     
  16. EQnoble

    EQnoble Well-Known Member

    Well tbh I learned enough to not use M$ anything anymore as far as internet is concerned so I have not used ie for years. I do believe however removing browser history in ie clears your cache as well.
     
  17. i_rodionov

    i_rodionov Member

    I can't say any user to use a specific software so it is not a workaround. Well, thank you for response
     
  18. EQnoble

    EQnoble Well-Known Member

    I know...it sucks that MS shoves a half working browser down peoples throats when they install an OS.... but other than that I could not explain why it would not work.

    For users that it still does not display for have them check their temporary internet files to see if it is getting the favicon. If it is actually in there I would have no clue as to why it would not display.
     

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