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Fixed Facebook Sign-in Error

Discussion in 'Resolved Bug Reports' started by Ray, Oct 30, 2010.

  1. Ray

    Ray Active Member

    Hello, everyone!

    Currently running BETA 2, every time I try to sign up with facebook, I get the following error:

    See attachments below

    Attached Files:

    erich37 likes this.
  2. Brogan

    Brogan XenForo Moderator Staff Member

  3. Ray

    Ray Active Member

    I read that thread before posting.

    What is the solution?
  4. Brogan

    Brogan XenForo Moderator Staff Member

    Did you try what Mike suggested?

    You could also try deleting the app and creating a new one.
  5. Ray

    Ray Active Member

    It's working now, one has to select the non-proxy email address.

    Boofhead likes this.
  6. Brogan

    Brogan XenForo Moderator Staff Member

    Glad to hear it Ray.

    I'll make a note of that fix for the future in case anyone else encounters it.
  7. erich37

    erich37 Well-Known Member

    when a user tries to Login via FaceBook, then he sees the following:

    See Screenshot with Error at "e-mail" attached.
    How to fix this ???


    Attached Files:

  8. Brogan

    Brogan XenForo Moderator Staff Member

    Did the user change the proxy email address as indicated by Ray above?
  9. erich37

    erich37 Well-Known Member

    nope. I do not think that a user would understand he needs to change the proxy e-mail.
    I do not want to showthe user the Proxy E-Mail crap. How to get rid of this Proxy E-mail stuff ? Is this a FB-setting for each individul user ?

    tried again with another FB-user and got the Error-message:
    "Please enter a value using 60 characters or fewer."
  10. Ray

    Ray Active Member

    You have to select the "normal" e-mail address.

    View attachment 5297
  11. erich37

    erich37 Well-Known Member

    yeah, but how do I tell this to the user who is signing up via FaceBook ? So that this user does not get an error-message ?

    So if the user is signing-up by using FaceBook and is keeping the setting "proxymail.facebook.com", then the user is getting an Error-message.

    Is this a XF-bug or a FaceBook setting ? I am trying to get some help from the FB-developer forum.
  12. Ray

    Ray Active Member

    Okay, it's not a bug.

    This only affects NEW Facebook accounts.

    If you already have an ACTIVE Facebook account, login and create your app.

    If you intend to use a new Facebook account with your site, make sure you add at least 2 people/friends and post a few wall comments.

    If you just open an account and create an app, Facebook will set the "proxified e-mail" as the user's default.
    cheeseshredder likes this.
  13. kuyenmotdivad

    kuyenmotdivad Active Member

    Where do I go in FB to find this setting?
  14. erich37

    erich37 Well-Known Member

    I logged in with my same FB-account into 2 different of my XF-websites. At one website it is working fine, at the other website it shows the proxy-mail. So not sure if this has anything to do how many friends or wall-posts you have at FB......
  15. Ray

    Ray Active Member

    Here is an example:

    site.com << app under new fb account.
    site.net << app under existing/active fb account.

    user(facebook user) logs into site.com, since the app at site.com was created under a new fb account, facebook will set the proxified-email as default email address.

    user(facebook user) logs into site.net, since the app at site.net was created under an active fb account, facebook will set the normal email address as the user's default.
    If you are the user login in, it doesn't matter whether or not you have friends etc.
    erich37 likes this.
  16. Ray

    Ray Active Member

    To change that setting, you have to create the app under an active facebook account.
    If you create an app under a brand new facebook account, facebook will set the "proxied email" as the default e-mail address and the user will have to GRANT permission to use the non-proxy one.
    erich37 likes this.
  17. Mike

    Mike XenForo Developer Staff Member

    I have made a change to theoretically allow FB proxy mail addresses. However, quite annoyingly, the email addresses FB generates aren't actually valid in all situations: http://bugs.developers.facebook.net/show_bug.cgi?id=12199

    The "please enter a valid email" error reflects that aspect; I've allowed longer emails for the ones that are valid.
    erich37 likes this.
  18. erich37

    erich37 Well-Known Member

    Thanks Mike !
    I hope this will help.....
  19. Neal

    Neal Well-Known Member

    This isn't an issue with my setup, the email is fine, but when I try to connect, I get this error:

    An error occurred while connecting with Facebook. Please try again later.
  20. Jamie

    Jamie Well-Known Member

    Same for me Neal-UK . I have tried editing the app I was using for my IPB site that was working, and that didn't work. I tried creating another brand new app for the xenforo site and that didn't work.

    I have yet to get past the An error occurred page.

    I have a FB app setup for the IPB site and it's working, but I just can't get it to work no matter what I try under my xenforo test site. I do wonder why the xF site isn't asking for the Application ID, but my IPB site is.

    erich37 and Neal-UK like this.

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