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XF 1.4 Facebook Integration test passing but existing users not able to login through Facebook

Discussion in 'Troubleshooting and Problems' started by Charlene, Feb 11, 2015.

  1. Charlene

    Charlene Member

    Hey,

    I completed the integration according to the instructions and the test worked fine.I even created a test user and logged in using facebook and it went fine.

    But when existing users tried to login through facebook they r getting the error "Developer has not done the setup properly"

    Any ideas why this may be so?

    FYI the registration is disabled for this forum:http://www.websavvy.com.au/members
     
  2. Mike

    Mike XenForo Developer Staff Member

    I don't get the error you said. I do get "New registrations are currently not being accepted." which is expected if you've disabled registrations.

    On a side note, you shouldn't have debug mode active on a production install.
     
  3. Charlene

    Charlene Member

    Hi Mike,

    But for existing users they too are getting this error.
     
  4. Charlene

    Charlene Member

    I just created a new forum on another domain:
    http://agencysavvy.com/members

    When I tested the integration and logged in using facebook there was no issue.When I added a user and she tried to login using facebook she got this error.

    I have attached the facebook setup too
     

    Attached Files:

  5. Brogan

    Brogan XenForo Moderator Staff Member

    According to the error text in the first screenshot you have registration disabled.
    You will need to enable that in the ACP.

    In addition, existing users will need to associate their forum account with their Facebook account before they can log in via FB.
     

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