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XF 1.2 Error when trying to register -- registration not working

Discussion in 'Troubleshooting and Problems' started by chaseoes, Jan 18, 2014.

  1. chaseoes

    chaseoes Member

    I'm having a problem with my XenForo forum. When you attempt to register, you get an error (it varies based upon browser, but it shows "no data received" for me in Chrome). I have the same issue in Firefox.

    I'm not sure where to start with this, but here's my forum if you want to try for yourself: http://emeraldsmc.com/login/

    I've found that the error occurs if something is entered in the dropdown username box before pressing "sign up", and clearing that box takes you to the registration page successfully, but once you fill out the information on that page you'll get the same error.

    Any help?
     
  2. Amaury

    Amaury Well-Known Member

    Have you tried with add-ons disabled?
     
  3. chaseoes

    chaseoes Member

    Yes, I disabled all add-ons and the issue stayed.
     
  4. Amaury

    Amaury Well-Known Member

    Is there anything in your server error logs?
     
  5. chaseoes

    chaseoes Member

    I'm using shared hosting.
     
  6. Amaury

    Amaury Well-Known Member

    Contact your host, then. They have access to them.
     
  7. RoldanLT

    RoldanLT Well-Known Member

    /admin.php?logs/server-error
     
  8. chaseoes

    chaseoes Member

    Nothing there.
     
  9. RoldanLT

    RoldanLT Well-Known Member

    Try to disable friendly url first.
     
  10. RoldanLT

    RoldanLT Well-Known Member

    and try to removed .htaccess temporarily.
     
  11. chaseoes

    chaseoes Member

    I have a new issue, I attempted uninstalling an add-on and now get this error when visiting my forums:
    Code:
    An exception occurred: Mysqli prepare error: Table 'emeraldsmc_forum.hd_serverstatus_servers' doesn't exist in /usr/www/emeraldsmc/public/library/Zend/Db/Statement/Mysqli.php on line 77
    
    [LIST=1]
    [*]Zend_Db_Statement_Mysqli->_prepare() in Zend/Db/Statement.php at line 115
    [*]Zend_Db_Statement->__construct() in Zend/Db/Adapter/Mysqli.php at line 381
    [*]Zend_Db_Adapter_Mysqli->prepare() in Zend/Db/Adapter/Abstract.php at line 478
    [*]Zend_Db_Adapter_Abstract->query() in XenForo/Model.php at line 219
    [*]XenForo_Model->fetchAllKeyed() in HeroDev/ServerStatus/Model/Server.php at line 63
    [*]HeroDev_ServerStatus_Model_Server->getAllServers() in EWRporta/Block/ServerStatus.php at line 8
    [*]EWRporta_Block_ServerStatus->getBypass() in EWRporta/Model/Blocks.php at line 135
    [*]EWRporta_Model_Blocks->getBlockParams() in EWRporta/ViewPublic/Custom.php at line 71
    [*]EWRporta_ViewPublic_Custom->renderHtml() in XenForo/ViewRenderer/Abstract.php at line 227
    [*]XenForo_ViewRenderer_Abstract->renderViewObject() in XenForo/ViewRenderer/HtmlPublic.php at line 67
    [*]XenForo_ViewRenderer_HtmlPublic->renderView() in XenForo/FrontController.php at line 572
    [*]XenForo_FrontController->renderView() in XenForo/FrontController.php at line 158
    [*]XenForo_FrontController->run() in /usr/www/emeraldsmc/public/index.php at line 13
    [/LIST]
    Clearly it's an issue with the add-on but it's something that was badly coded and the author has disappeared. Any ideas on how to fix it?
     
  12. RoldanLT

    RoldanLT Well-Known Member

    That is an addon issue, either XenPorta or HeroDev Server Status.
     
  13. chaseoes

    chaseoes Member

    As I stated.
     
  14. RoldanLT

    RoldanLT Well-Known Member

    reply on the main addon thread.
     
  15. chaseoes

    chaseoes Member

    As I said, the author has disappeared. It's unsupported.

    I need some way to completely remove it or fix this.
     
  16. Tracy Perry

    Tracy Perry Well-Known Member

    Do you still have that block enabled in xenPorta?
     
  17. chaseoes

    chaseoes Member

    Thanks, that fixed it.

    But I'm still having the original registration issue.
     
  18. Tracy Perry

    Tracy Perry Well-Known Member

    Did you disable then via the config.php or in the ACP. The only time I had that happen it was due to a anti-spam add-on that was causing some problems. Are you using anything other than the built in settings?
     
  19. chaseoes

    chaseoes Member

    Via the ACP.
     
  20. Tracy Perry

    Tracy Perry Well-Known Member

    try it via the config.php. Also, is this a shared hosting provider, or VPS/dedicated server?
     

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