Not a bug error when inserting flickr media

[Michael-K]

Affected version

1.0

Hello.
Yes, I'm new here. I'm just a forum user (so I can't post this in a probably more appropriate spot). And, there's no indication of the version (I'm guessing it's 1.x).
Using Insert => media, I get an error: Video format or MIME type is not supported.
Why?
Note that the videos play fine on flickr.

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[Chris D]

We are only able to provide support to the license holder so please report the issue to them and ask them to contact us.