XF 2.2 Enabling thumbnail generation for large XFMG images on XenForo cloud?

[CrownCollective]

I am encountering an issue whereby images uploaded to XFMG of large resolution do not have thumbnails generated for them; instead, a placeholder is presented (this is an example of the image being previewed in a widget, which uses the thumbnails):



I came across this thread which suggested that this limitation is deliberate, since thumbnail generation of larger images may introduce issues with certain shared hosting providers. The 'fix' was to make a change to the config file, but I can't do that with XF Cloud (nor do I really have any way to assess if the hosting for that can support such a change anyways). So I'm mostly trying to understand if this is something I can do anything about, since we will have folks who will want to upload very high resolution photographs, and want to support that without breaking thumbnails. Thanks!

 

[Paul B]

Submit a ticket and we can look into that for you.

 

[CrownCollective]

Submit a ticket and we can look into that for you.

Submitted and sorted by support in short order! Thank you!

 

[Orit]

Submit a ticket and we can look into that for you.

Can you share what is the change to the config file?
We have that issue too.

Thanks!!

 

[Paul B]

Config.php options | XenForo

All of the information XenForo needs to connect to your database server is located in the src/config.php file.

xenforo.com

$config['maxImageResizePixelCount'] = 20000000;

The maximum size of an image (in total numbers of pixels) that XenForo will attempt to resize. Images larger than this will simply not be resized and thus may be rejected. This is calculated using width × height.

 

[Orit]

Config.php options | XenForo

All of the information XenForo needs to connect to your database server is located in the src/config.php file.

xenforo.com

$config['maxImageResizePixelCount'] = 20000000;

Thank you!!