• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

XF 1.5 Emails Wont Send

#1
Email conformations or emails in general are not being sent, need some help. Here is the error:
Code:
Error Info
Zend_Mail_Protocol_Exception: Email to support@blockkingdom.org failed: 5.7.8 Username and Password not accepted. Learn more at 5.7.8 https://support.google.com/mail/answer/14257 e38sm26456670qgd.13 - gsmtp - library/Zend/Mail/Protocol/Abstract.php:431
Generated By: BlockKingdom, 1 minute ago
Stack Trace
#0 /var/www/html/library/Zend/Mail/Protocol/Smtp/Auth/Login.php(95): Zend_Mail_Protocol_Abstract->_expect(235)
#1 /var/www/html/library/Zend/Mail/Protocol/Smtp.php(217): Zend_Mail_Protocol_Smtp_Auth_Login->auth()
#2 /var/www/html/library/Zend/Mail/Transport/Smtp.php(200): Zend_Mail_Protocol_Smtp->helo('localhost')
#3 /var/www/html/library/Zend/Mail/Transport/Abstract.php(348): Zend_Mail_Transport_Smtp->_sendMail()
#4 /var/www/html/library/Zend/Mail.php(1194): Zend_Mail_Transport_Abstract->send(Object(Zend_Mail))
#5 /var/www/html/library/XenForo/Mail.php(175): Zend_Mail->send(Object(Zend_Mail_Transport_Smtp))
#6 /var/www/html/library/XenForo/Mail.php(152): XenForo_Mail->sendMail(Object(Zend_Mail))
#7 /var/www/html/library/XenForo/Model/UserConfirmation.php(136): XenForo_Mail->send('support@blockki...', 'BlockKingdom')
#8 /var/www/html/library/XenForo/ControllerPublic/AccountConfirmation.php(104): XenForo_Model_UserConfirmation->sendEmailConfirmation(Array)
#9 /var/www/html/library/XenForo/FrontController.php(347): XenForo_ControllerPublic_AccountConfirmation->actionResend()
#10 /var/www/html/library/XenForo/FrontController.php(134): XenForo_FrontController->dispatch(Object(XenForo_RouteMatch))
#11 /var/www/html/index.php(13): XenForo_FrontController->run()
#12 {main}
Request State
array(3) {
  ["url"] => string(51) "http://blockkingdom.org/account-confirmation/resend"
  ["_GET"] => array(0) {
  }
  ["_POST"] => array(5) {
    ["_xfToken"] => string(8) "********"
    ["_xfConfirm"] => string(1) "1"
    ["_xfRequestUri"] => string(18) "/register/register"
    ["_xfNoRedirect"] => string(1) "1"
    ["_xfResponseType"] => string(4) "json"
  }
}
 

Mike

XenForo developer
Staff member
#2
Your SMTP username and/or password are incorrect. There's a URL in the error to get more information.
 

Jeremy P

Well-known member
#4
As Mike suggested, visit the URL to get more information. The username and password might be technically correct but are not being recognized as valid.

https://support.google.com/mail/answer/14257

If the Google account has 2FA enabled, you will need to use an App password. Otherwise try the other steps listed at that link, and if nothing else works you may need to use the option to allow less secure apps to access your account.