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Email Users: Max Emails sent Per hour 300/300

Discussion in 'Server Configuration and Hosting' started by Twitchy, May 30, 2014.

  1. Twitchy

    Twitchy New Member

    I am trying to send a mass email to all users (over 3500) but I keep getting an error message. There is nothing in the server error log in the admin control panel. When I try to send it out, it goes to the first 300, and then sends exactly 81 return emails to me.

    Any ideas on what to do?
  2. TheBigK

    TheBigK Well-Known Member

    Switch over to an email application like Sendy and sign up for Amazon SES. I hope someone integrates sendy and XenForo. Life will be a lot better for all of us webmasters.

    Better; XF includes a better email management system in its core. :)
    adwade likes this.
  3. ENF

    ENF Well-Known Member

    To actually answer your question:

    Who or whatever is processing your outgoing mail, has a sending limit. It could be a per-day limit or a per-batch limit, I'm not sure. You can try sending the emails in smaller batches or try and have your sending limit raised by whomever manages your email.

    The limit itself, cannot be fixed from XenForo itself.
  4. Divvens

    Divvens Well-Known Member

    Does your host limit mails per hour? That could also be the issue, check your hosts mailing policy the limits would be mentioned there (or in Terms & Conditions).
    WSWD likes this.
  5. WSWD

    WSWD Well-Known Member

    It is very likely this. There really isn't anything at the server level (aside from host limitations) that would ever limit the emails to 300. This is especially true if you are running into the 300 number every time you try.
    Divvens likes this.
  6. Twitchy

    Twitchy New Member

    Thanks for the suggestions everyone! Chatting with host now...
  7. Twitchy

    Twitchy New Member

    It was the host, all I had to do was request that they up my limit. Thanks for the help!
    Adam Howard and WSWD like this.

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