Email problem

[Davyc]

I want to send a general email out to all users. I've gone in the admin section, users, email users.

From name is filled in as the Site Name
From email is the admin email
Email title is filled in
Plain text chosen
Email Body - message is typed in

In the criteria section I have:

User name and email blank as I want to send this to all members.

Registered users selected as the Primary group
Then I've ticked two other user user groups in the secondary list
Visited Since date - I've both filled this in and left it blank as well
Message count is set to Zero
User State valid
Banned state not banned

When I click Continue I get this message:

No users matched the specified criteria.

Any ideas what I'm doing wrong?

 

[Davyc]

It's OK I just removed the ticks from the additional groups and it worked fine - still can't understand why ticking those additional groups would have caused the error.