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Email problem

Discussion in 'Troubleshooting and Problems' started by Davyc, Sep 22, 2011.

  1. Davyc

    Davyc Well-Known Member

    I want to send a general email out to all users. I've gone in the admin section, users, email users.

    From name is filled in as the Site Name
    From email is the admin email
    Email title is filled in
    Plain text chosen
    Email Body - message is typed in

    In the criteria section I have:

    User name and email blank as I want to send this to all members.

    Registered users selected as the Primary group
    Then I've ticked two other user user groups in the secondary list
    Visited Since date - I've both filled this in and left it blank as well
    Message count is set to Zero
    User State valid
    Banned state not banned

    When I click Continue I get this message:

    No users matched the specified criteria.

    Any ideas what I'm doing wrong?

  2. Davyc

    Davyc Well-Known Member

    It's OK I just removed the ticks from the additional groups and it worked fine - still can't understand why ticking those additional groups would have caused the error.

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