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XF 1.4 e-mail error

Discussion in 'XenForo Questions and Support' started by fernando1027, Dec 6, 2014.

  1. fernando1027

    fernando1027 Member

    I get this error

    Zend_Mail_Protocol_Exception: Email to glaxsusses@gmail.com failed: "Your IP: : Your domain tibiax.org is not allowed in header From" - library/Zend/Mail/Protocol/Abstract.php:431
    Generated By: Unknown Account, 4 minutes ago
    #0 /home/tibithce/public_html/library/Zend/Mail/Protocol/Smtp.php(289): Zend_Mail_Protocol_Abstract->_expect(Array, 300)
    #1 /home/tibithce/public_html/library/Zend/Mail/Transport/Smtp.php(211): Zend_Mail_Protocol_Smtp->rcpt('glaxsusses@gmai...')
    #2 /home/tibithce/public_html/library/Zend/Mail/Transport/Abstract.php(348): Zend_Mail_Transport_Smtp->_sendMail()
    #3 /home/tibithce/public_html/library/Zend/Mail.php(1194): Zend_Mail_Transport_Abstract->send(Object(Zend_Mail))
    #4 /home/tibithce/public_html/library/XenForo/Model/MailQueue.php(71): Zend_Mail->send(Object(Zend_Mail_Transport_Smtp))
    #5 /home/tibithce/public_html/library/XenForo/Deferred/MailQueue.php(10): XenForo_Model_MailQueue->runMailQueue(7.99999499321)
    #6 /home/tibithce/public_html/library/XenForo/Model/Deferred.php(256): XenForo_Deferred_MailQueue->execute(Array, Array, 7.99999499321, '')
    #7 /home/tibithce/public_html/library/XenForo/Model/Deferred.php(390): XenForo_Model_Deferred->runDeferred(Array, 7.99999499321, '', false)
    #8 /home/tibithce/public_html/library/XenForo/Model/Deferred.php(335): XenForo_Model_Deferred->_runInternal(Array, NULL, '', false)
    #9 /home/tibithce/public_html/deferred.php(23): XenForo_Model_Deferred->run(false)
    #10 {main}
    array(3) {
    ["url"] => string(31) "https://tibiax.org/deferred.php"
    ["_GET"] => array(0) {
    ["_POST"] => array(4) {
    ["_xfRequestUri"] => string(18) "/conversations/add"
    ["_xfNoRedirect"] => string(1) "1"
    ["_xfToken"] => string(8) "********"
    ["_xfResponseType"] => string(4) "json"
  2. Mike

    Mike XenForo Developer Staff Member

    This is related to the SMTP server you are trying to send email through and the email address you're trying to send from. The SMTP server isn't allowing it. You'll need to change one of the two components.
  3. fernando1027

    fernando1027 Member

    and how would i allowed ? its a host thing? or i can do it?
  4. Mike

    Mike XenForo Developer Staff Member

    It's down to the configuration of your SMTP server, so it's controlled by your host/SMTP provider. You'd have to contact them about it.

    Otherwise, you'd have to change the "default email address" in XenForo to one they would allow.

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