1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

XF 1.2 "Do not count posts" has retroactively reduced members post counts - how do I get them back up?

Discussion in 'XenForo Questions and Support' started by CyclingTribe, Sep 28, 2013.

  1. CyclingTribe

    CyclingTribe Well-Known Member

    I moved some very large threads to a sub-forum last night - which had been set not to count 'new' posts towards user total.

    Overnight it appears this has been retroactively applied and lots of people who've posted in these threads have seen dramatic reductions in their post count total.

    I've ticked the checkbox to count new posts and rebuilt user caches - but their post count totals are still way down.

    How do I get the post counts back?

    Cheers,
    Shaun :D
     
  2. Liam W

    Liam W Well-Known Member

    Does moving those threads out of the area have any effect?
     
  3. CyclingTribe

    CyclingTribe Well-Known Member

    I haven't tried. I might move them out and back in again to see what happens.
     
  4. CyclingTribe

    CyclingTribe Well-Known Member

    No immediate change.
     
  5. Liam W

    Liam W Well-Known Member

    Try running the hourly and daily cleanup crons...
     
  6. CyclingTribe

    CyclingTribe Well-Known Member

    No immediate effect either (unless they are still running in the background?).
     
  7. Mike

    Mike XenForo Developer Staff Member

    Moving posts out of a forum that doesn't count posts to a forum that does count posts should update the counts. That would be the only way to reverse it.

    Changing the option within a forum itself will not change counts in and of itself.
     
  8. CyclingTribe

    CyclingTribe Well-Known Member

    Okay, thanks Mike. Is the change instant, or are the counts updated on the hourly/daily cron?
     
  9. Jeremy

    Jeremy XenForo Moderator Staff Member

    They should be instant.
     
  10. CyclingTribe

    CyclingTribe Well-Known Member

    Hmmm ... unfortunately it's not recounting (adding them back on) when I move them out to a count-enable forum and then back again.

    Do I need to disable post counting in the current forum, move them all out, enable post counting and move them back?
     
  11. Jeremy

    Jeremy XenForo Moderator Staff Member

    That should work yes, but any time you move it into a post counting forum, it will remove post counts. You could also enable the counts in the sub-forum temporarily while you move it.
     
    CyclingTribe likes this.
  12. CyclingTribe

    CyclingTribe Well-Known Member

    Yup - worked a treat. Happy campers again ... phew!! (y)
     

Share This Page