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Developers verifying after purchase.

Discussion in 'Off Topic' started by Nasr, Apr 18, 2013.

  1. Nasr

    Nasr Well-Known Member

    Ok. This is not directed at anyone, per se. Basically, I've purchased an add-on. I paid for that add on. I honestly don't know how long I get support with this add on. Meaning, I'm not sure if I should get updates for a year or more or less. Anyway, here is the scenario.

    Since I've already paid for that add on, shouldn't I get updates regardless of whether I'm xenForo licensed or not since I've already paid for the add on?

    What I'm simply saying is, shouldn't the verification happen before the purchase and not after?
  2. MattW

    MattW Well-Known Member

    Suppose it depends on the initial TOS set out by the add-on developer when you initially purchased it.
    Lucas and Nasr like this.
  3. borbole

    borbole Well-Known Member

    Imho if you were not asked to verify the account when you bought the add on then you should get support regardless if you hold on an active license or not.

    Regarding updates that is quite another matter. Say you bought an add on that is compatible with the 1.1.x series of xenforo and when the 1.2x comes out that add on will require a re-write due to things being changed in the new version, then you will have to buy the mod again. The same goes for the same mod if it is updated with a ton of features and the price is increased. At least that is how I see it. But every developer handles things differently I guess.

    P.s. It is like you go and buy a car, when a new version of that car comes out, you don''t get it for free, do you :D
    0xym0r0n and Nasr like this.
  4. Nasr

    Nasr Well-Known Member

    Fair enough. However, there isn't anything specific in the TOS in regards to verification. I'm a license holder here. I'm not arguing if a dev should verify. I'm simply saying, if I paid for an addon and an update is released that I'm entitled to download, I should get that update without having to verify. Because, I've already bought the add on regardless.
  5. Nasr

    Nasr Well-Known Member

    I don't disagree if the author decides to charge for rewrites. I'm just saying that if an update comes out and the developer requires me to verify my licensed status, it doesnt make sense since I've already paid for it. However, if he wants to charge again for a rewrite that's fine to verify because I haven't paid for the add on.
  6. Syndol

    Syndol Guest

    So let me get this straight. It's alright to charge for a rewrite/update and then ask for verification but its not alright to ask for verification and then provide you with the update for free?
    Adam Howard likes this.
  7. Lycaon

    Lycaon Well-Known Member

    I think what Nasr means is, for example, he buys an add-on which includes 12 months of support and updates.

    If during those 12 months the developer then decides he wants verification that he has a valid license before getting an update, it would be wrong as the developer has already agreed to give any updates.

    However after the initial 12 months of updates/support, it would be alright to ask for verification before selling another 12 months of updates.
    0xym0r0n, Nasr and Adam Howard like this.
  8. Forsaken

    Forsaken Well-Known Member

    If you've already purchased the product and aren't required to renew then you should be given your product.

    If you've purchased the product and need to renew for support/updates then verifying isn't an issue, at least to me.

    I confirm licenses on all of my customers so I don't have this problem.
  9. Jaxel

    Jaxel Well-Known Member

    Purchasing XenForo and purchasing Addons should be mutually exclusive. Addon writers don't work for XenForo, why should they care who buys their products? Hell, if someone wanted to buy one of my products, and they didn't even own a copy of XenForo at all (perhaps they wanted to see the code? for training purposes, not to steal it), I would be okay with that.
    Fufu, Lucas, 0xym0r0n and 1 other person like this.
  10. Forsaken

    Forsaken Well-Known Member

    I verify that they're a valid license holder as they're less likely to do chargebacks, and generally won't be pirates.

    Obviously it isn't foolproof but I have had only one chargeback and most of my styles aren't available for sale.
  11. Syndol

    Syndol Guest

    Previously there was no way to confirm someone is the actual license holder.
    With the new license validation it is now possible.
    Just because it was not possible to verify you before does not entitle you to the grandfather clause.
  12. The Forum Heroes

    The Forum Heroes Well-Known Member

    This happened to me too today. An update of a mod that I have purchased several mods from this developer (won't mention names as I'm not seeking a witch hunt, just here to give my input) would not send out an update to the newest update recently released until both domain and token were given to them. I found this very odd. I could see yes for a new purchase, but I think for an update, that is a bit extreme.
    Lycaon, Fufu and Adam Howard like this.
  13. Anthony Parsons

    Anthony Parsons Well-Known Member

    The way I see it... is it's up to the developer. If you write something for XF, then why would anyone be buying it otherwise, other than likely wanting to redistribute it or steal your work? XF has a token system now to valid the use of an add-on with a license... if you're not doing anything wrong (like buying one and using it on multiple installs when its license for a single install) then you have nothing to worry about and shouldn't fuss about sending them the token assigned to your license.

    It doesn't tell them anything other than a verification of your license for their use to ensure your install isn't running a pirated version. Then they can go after pirated versions via the host due to running unlicensed software. Hosts will shut you down quick for that one.
  14. Adam Howard

    Adam Howard Well-Known Member

    I believe I know who the developer is.....

    I verified 1 account and ignored all the rest.... Not going through the trouble.
  15. Ernest L. Defoe

    Ernest L. Defoe Well-Known Member

    They will if they are using a hosting provider that follow DMCA rules and regulations. If they use an "offshore" host that don't care about DMCA then nothing can be done. Most "pirate" sites use such hosting so it's hard to shut them down or make them remove items.
  16. Syndol

    Syndol Guest

    You'd be wrong then ;)
    SneakyDave likes this.
  17. Adam Howard

    Adam Howard Well-Known Member

    Maybe, maybe not :barefoot:
  18. Nasr

    Nasr Well-Known Member

    This is what I meant percisely.
  19. Nasr

    Nasr Well-Known Member

    I dont mind verifying btw. I just think it shouldnt be done this way. Verification should be done before a purchase.
    0xym0r0n likes this.
  20. Biker

    Biker Well-Known Member

    I can see both sides of the coin on this one.


    If the developer wants to change the Terms of Use, he (or she) should make that known up front with a changed policy. They shouldn't just start demanding that prior purchasers need to start verifying. Announce it in writing, THEN implement the policy.
    Lycaon, Fufu and The Forum Heroes like this.

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