XF 1.5 De-Blacklist my forum?

Stockwalker

Active member
Hi everyone.

My forum has been blacklisted a while ago because we sent out a single newsletter and I believe some people reported us for spam.

Is there any way to come back from it? We are a legitimate web site.

Thanks.
 

Slavik

XenForo moderator
Staff member
Hi everyone.

My forum has been blacklisted a while ago because we sent out a single newsletter and I believe some people reported us for spam.

Is there any way to come back from it? We are a legitimate web site.

Thanks.
You have to apply to whatever services blacklisted you for removal.
 

Stockwalker

Active member
We weren't blacklisted from Google searches, it just now every email I send out from the domain gets back to us. It says:

host gmail-smtp-in.l.google.com [108.177.10.26]

SMTP error from remote mail server after end of data:

550 5.7.1 [VRCSR] Our system has detected an unusual amount of unsolicited email originating from your address. Contact your service provider for support
 

Slavik

XenForo moderator
Staff member
The advice is the same. The error even tells you to contact your service provider (your web host).
 

Stockwalker

Active member
I contacted my web host but he says he cannot do anything about it because it's on Google's side?

Could you direct me to where I can appeal against the above?
 

Stockwalker

Active member
Thank u sir. Can you explain to me why is it that now my outgoing emails to any domain get rejected, even though I guess the users who reported spam was only from a couple of domains?
 
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