XF 1.5 De-Blacklist my forum?

[Stockwalker]

Hi everyone.

My forum has been blacklisted a while ago because we sent out a single newsletter and I believe some people reported us for spam.

Is there any way to come back from it? We are a legitimate web site.

Thanks.

 

[Slavik]

Hi everyone.

My forum has been blacklisted a while ago because we sent out a single newsletter and I believe some people reported us for spam.

Is there any way to come back from it? We are a legitimate web site.

Thanks.

You have to apply to whatever services blacklisted you for removal.

 

[Stockwalker]

We weren't blacklisted from Google searches, it just now every email I send out from the domain gets back to us. It says:

host gmail-smtp-in.l.google.com [108.177.10.26]

SMTP error from remote mail server after end of data:

550 5.7.1 [VRCSR] Our system has detected an unusual amount of unsolicited email originating from your address. Contact your service provider for support

 

[Slavik]

The advice is the same. The error even tells you to contact your service provider (your web host).

 

[Stockwalker]

I contacted my web host but he says he cannot do anything about it because it's on Google's side?

Could you direct me to where I can appeal against the above?

 

[duderuud]

https://support.google.com/mail/contact/msgdelivery

 

[Stockwalker]

Thank u sir. Can you explain to me why is it that now my outgoing emails to any domain get rejected, even though I guess the users who reported spam was only from a couple of domains?

 

[Mike]

Sounds like you may be on a spam blacklist then: http://mxtoolbox.com/blacklists.aspx You can try to get removed and/or look at changing the IP you send from.

 

[TPerry]

By chance are you using a gmail account as your SMTP server?

 

[Stockwalker]

By chance are you using a gmail account as your SMTP server?

No.

 

[Stockwalker]

Sounds like you may be on a spam blacklist then: http://mxtoolbox.com/blacklists.aspx You can try to get removed and/or look at changing the IP you send from.

I was only blacklisted at 2 sites. What does that mean? Is it normal then that all my emails bounce back?