I have a new website with 13 members on my forum.
I only have one user group promotion actually. When new members register on my forum, they need to fill out a form to introduce themselves. When the form is filled, a new thread is created in the forum. That's where the user group promotion comes in : whenever a member has at least 1 message, he is added to a custom group I made called " Verified members "
It worked perfectly for approx. 48 hours and then, it suddenly stopped working by itself. I tried executing it manually and it worked one time. I thought I was not waiting enough time to let the cron tasks run so I stopped worrying about it.
2 days later, I realize that, even if my members filled out their introduction form, they are not in the group : " Verified members ". I tried settings the criterias to the bare minimum and executing the task manually, and it's not working at all... Even my newest member is not showing the good member ( I tried running the task manually too )
Edit: I also tried disabling every addon I had, but no success.
Can you please help me ? ( I don't know anything about cron tasks, I don't know if it is a server related or software related issue. )