1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Cpanel not recognizing my XF credentials to update add-ons

Discussion in 'General XenForo Discussion and Feedback' started by emmy, Jun 8, 2015.

  1. emmy

    emmy Active Member

    Hello,
    I have tried to upgrade some add-ons that need upgrade inside my Cp admin and I know my Xenforo username and password are correct. Each time i click on upgrade and i am asked to enter user name and password, once i do that - I get the message below

    "Login to XenForo.com has failed. Make sure you login with your XenForo username and password"

    Could it be because my XF license has expired or Am i doing something wrong?
    Please advise

    Wrong forum? Please move if yes..sorry
     
  2. Chris D

    Chris D XenForo Developer Staff Member

  3. emmy

    emmy Active Member

    Thanks Chris for replying. Yes, that is what I am using, but the XF admin after i logged in still giving me this error "Login to XenForo.com has failed. Make sure you login with your XenForo username and password". I know they're not wrong and that is the same credentials i used to log in here now. I can't upgrade any of these - with the error message
     
  4. emmy

    emmy Active Member

    upload_2015-6-8_8-3-11.png

    This is what I am doing and i get that error message
     
  5. Chris D

    Chris D XenForo Developer Staff Member

    You would have to install the add-on manually.

    Download the ZIP, extract it, upload the contents of the upload folder to the root of your XenForo installation and then use "Option 3" on that page above to upload the XML file.

    Any further questions, please post in the add-on resource thread.
     

Share This Page