Floyd R Turbo
Well-known member
This has been slightly improved with XF2 but it still bugs me how this is designed. I wouldn't qualify it as a "bug" but rather, unexpected functionality.
In XF1 when you set the Option to "Show all conversations" it allows you to enter a username. My expectation here is that it would filter down the convos to only those that contain/involve that user. But, it doesn't filter at all in that case.
The other 2 options are available in both XF1 and XF2 but to me, I don't quite understand why it's done the way it is. Some explanation of the logic might help.
"Started by" is pretty explanatory - filter it down to only convos that a specific user started with you
"Received by" - is this the opposite? Convos you initiated with a specific user?
I guess I'm not sure how useful either of these options really are. What seems to me to be the most useful is actually both of these. So this functionality has always been a real head-scratcher for me.
I think that a better way to filter conversations would be to change these from a radio button option to a check box - you can check both, and see all conversations involving a specific user. That would still allow you to filter down further to who started it if you wanted to.
Still, I'm interested in who actually uses this feature, and how you use it. So if you have an opinion, please post it in this thread. I might not be understanding why it is designed the way it is....
Myself, whenever I do have to find a certain convo, I find that I enter in the username and then select "Started By" and look at the list, and then go to "Received By" and check that list too. Every time. So for me, it would make more sense to either A) not filter at all (default whenever convos are loaded) or B) filter to all convos involving a specific user.
Since this is in the suggestion forum, if you agree at any level that the current design needs some kind of improvement, please "like" this post so that it gets bumped up on the list of desired suggestions for XF1 and/or XF2.
In XF1 when you set the Option to "Show all conversations" it allows you to enter a username. My expectation here is that it would filter down the convos to only those that contain/involve that user. But, it doesn't filter at all in that case.
The other 2 options are available in both XF1 and XF2 but to me, I don't quite understand why it's done the way it is. Some explanation of the logic might help.
"Started by" is pretty explanatory - filter it down to only convos that a specific user started with you
"Received by" - is this the opposite? Convos you initiated with a specific user?
I guess I'm not sure how useful either of these options really are. What seems to me to be the most useful is actually both of these. So this functionality has always been a real head-scratcher for me.
I think that a better way to filter conversations would be to change these from a radio button option to a check box - you can check both, and see all conversations involving a specific user. That would still allow you to filter down further to who started it if you wanted to.
Still, I'm interested in who actually uses this feature, and how you use it. So if you have an opinion, please post it in this thread. I might not be understanding why it is designed the way it is....
Myself, whenever I do have to find a certain convo, I find that I enter in the username and then select "Started By" and look at the list, and then go to "Received By" and check that list too. Every time. So for me, it would make more sense to either A) not filter at all (default whenever convos are loaded) or B) filter to all convos involving a specific user.
Since this is in the suggestion forum, if you agree at any level that the current design needs some kind of improvement, please "like" this post so that it gets bumped up on the list of desired suggestions for XF1 and/or XF2.
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