XF 2.3 Cloud versions: 403 Forbidden NGINX

[gambler]

I have a member who says they get a 403 Forbidden NGINX error when trying to login.

I saw it addressed in the forum with potential fixes, but this is the cloud version.

Any suggestions?

Thanks!

 

[smallwheels]

Any suggestions?

Open a support ticket. This is obviously a server side configuration of XF Cloud, so only XF know what is configured at all and only they could change it. While this is the support forum XF staff barely answers here (in opposite to former times), so an official support ticket is the reasonable way to go.

See here:

XF 2.3 Post in thread 'Browser check page appearing before site loads'

Jul 2, 2026

Yes worth noting that submitting a ticket when you face an issue will get more eyes on it more quickly than posting on the forum.

This forum isn’t the correct support avenue for live support issues that are affecting the Cloud service.

• Chris D

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