Cleansing Users - best action?

Mouth

Well-known member
All,

I've recently send out an email to all my sites users. (Background: It was of a very mild commercial nature, a newsletter essentially, primarily about the actions of a company my site support/partners with, and how those actions have been very beneficial to the industry/niche my site is in)

I now have a list of hard-bounce email addresses, and a list of un-subscribes. I wondering how best to action these with XF?

For the unsubscribes, I thought that just unselecting the "Receive site mailings" option on user accounts would be the way to go. Put then I thought they still might want site/xf emails, just not emails of the newsletter style. Perhaps creating a User Group and putting them into that is the way to go? Just to know these users don't want future, if any, commercial/newsletters emails.

For the hard-bounces, I thought that deleting the accounts was the most appropriate course of action. But then I realised that users may still be very active, just that they've never updated their email address since registering (eg. x years ago) and it's now incorrect and bounces. Perhaps just removing the email address on these user accounts is the best action - is their any implication for XF on an account having no email address?

I had a look at resources, but could not find any add-on that did 'reconfirmation required' of user accounts. For example, admin/mod ticks a box on user account, and next time that user logs-on they are taken to their profile to review/edit/add their details. Any mandatory fields that were empty (eg email address) are required to be filled-in, and if email address validated.

Thoughts and suggestions?

Has anyone had a list of bounces and unsubscribe for their site? What actions did you take?


Thanks.
 
Reactions: vVv

Jake Bunce

XenForo moderator
Staff member
For the unsubscribes, I thought that just unselecting the "Receive site mailings" option on user accounts would be the way to go. Put then I thought they still might want site/xf emails, just not emails of the newsletter style. Perhaps creating a User Group and putting them into that is the way to go? Just to know these users don't want future, if any, commercial/newsletters emails.
That preference only affects mass emails sent from the Admin CP. It doesn't affect watched thread emails and whatnot. So toggling that setting is a good solution for you.

I had a look at resources, but could not find any add-on that did 'reconfirmation required' of user accounts. For example, admin/mod ticks a box on user account, and next time that user logs-on they are taken to their profile to review/edit/add their details. Any mandatory fields that were empty (eg email address) are required to be filled-in, and if email address validated.
Change xf_user.user_state to email_confirm. You can also edit the user state by editing the user account in the Admin CP.
 
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