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XF 1.5 Changing user groups causing staff having to reset password

Discussion in 'Troubleshooting and Problems' started by overifist, Dec 5, 2015.

  1. overifist

    overifist Member

    So all my staff's primary user group was their respective staff user group. I switched all of them to the member user group and put their secondary as their respective staff user group.

    All my staff were logged out and had to reset their password. Is this normal? I don't think it is.
  2. Mike

    Mike XenForo Developer Staff Member

    This isn't normal and I can't see any reason for this to happen (nor have I ever seen a report of this before). There's no code that would cause this. I suppose an add-on could be involved?
  3. overifist

    overifist Member

    Yeah that's what I was thinking.

    Here are all the add-ons I have installed.

    Last edited: Dec 5, 2015
  4. Mike

    Mike XenForo Developer Staff Member

    The first troubleshooting step would be to reproduce the issue with add-ons disabled. If it doesn't happen, you'd generally need to re-enable them one by one to identify the cause.

    Thinking more though, I'm guessing that your browser is autofilling the password field on the user edit page which is changing the password of anyone you edit. (The field should be blank to not change the password.)
  5. overifist

    overifist Member

    Oh! That was what was happening! I didn't see that. Thanks Mike!

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