Cannot reproduce Can't upload profile banner.

[Onlyme]

Affected version

2.2

Using my mobile I can't upload a profile banner. When I press choose image nothing happens on this site or mine.

Mozilla/5.0 (Linux; Android 10; MAR-LX1A) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.101 Mobile Safari/537.36

 

[Chris D]

I tested this with a Google Pixel 4 running Android 10 and Chrome 86, rather than Chrome 87 and it works as expected.

Can you clarify exactly which device you are using? Can anyone else reproduce the same issue?

 

[Onlyme]

I tested this with a Google Pixel 4 running Android 10 and Chrome 86, rather than Chrome 87 and it works as expected.

Can you clarify exactly which device you are using? Can anyone else reproduce the same issue?

I'm using an huawei p30 lite. Seems other parts are also effected like uploading an image to the PWA.

 

[Chris D]

I rather doubt this is device or Chrome version specific so I'm not sure what would be happening here.

The buttons you speak of are essentially just standard HTML5 file inputs.

This is a random HTML page we have lying around: https://xenforo.com/bug-poc/multi-file-upload.html

Can you try to see if that upload button works as expected or not?

 

[Onlyme]

I rather doubt this is device or Chrome version specific so I'm not sure what would be happening here.

The buttons you speak of are essentially just standard HTML5 file inputs.

This is a random HTML page we have lying around: https://xenforo.com/bug-poc/multi-file-upload.html

Can you try to see if that upload button works as expected or not?

Yes, I'm able to choose a file with that.

 

[Chris D]

What about here? https://xenforo.com/bug-poc/single-file-upload.html

 

[Onlyme]

What about here? https://xenforo.com/bug-poc/single-file-upload.html

Yup, can choose.

 

[Onlyme]

What about here? https://xenforo.com/bug-poc/single-file-upload.html

Seems to be with my chrome browser. Firefox and opera work on my device.

 

[Mike]

You mention the PWA, so are you having issues when in the PWA or the browser? Those tests would've happened within the browser as they're outside the scope of the PWA. It's worth explicitly testing within a browser as well.

(If the browser works but the PWA doesn't, I don't think there's anything we can do about that. I don't have that problem locally, so it could be an issue specific to your device/their Android flavor.)

 

[Chris D]

I redid my testing on the same device with the PWA and still can't repro.

 

[Onlyme]

You mention the PWA, so are you having issues when in the PWA or the browser?

Both. It's something to do with chrome on this device. I even did a fresh install with chrome.

 

[Onlyme]

I redid my testing on the same device with the PWA and still can't repro.

Thanks for looking into it. Must just be me if you can't replicate.