Can't purchase?

[DWJames]

Hi,
I'm trying to buy a license including the media, resource and search addons, but I can't get past the purchase page?
I add to cart, then put all my details in to create a new customer, tick the tickboxes, but when I press 'checkout now' I get a bar at the top apppear saying details saved, then I get dumped back at the https://xenforo.com/purchase/ page.
Any ideas?
regards,
James

 

[Paul B]

I just tested it and it successfully refreshed and displayed the checkout page.

This is what you should see next:


Try in another browser if you can.

 

[DWJames]

Just tried and I get the same behaviour in both Chrome and Firefox. Tried Incognito mode too, but that's the same

 

[DWJames]

Is it possible you guys could process the purchase some other way?
Everything's ready to go my end..

cheers,
James

 

[Paul B]

If you submit a ticket via the contact form, we should be able to sort something out.

 

[DWJames]

done, thanks

 

[DWJames]

All sorted, thanks guys
On further investigation it seems our office internet is playing up a little today and the load balancer keeps flipping sessions from 1 line to another, so that would explain my sessions flipping across to a different IP and getting reset.
thanks for getting me up and running

 

[Paul B]

Ah, that explains it - thanks for letting us know.

Good luck with the new site.