XF 2.0 Can't Merge Posts After Upgrade

[XnForFanKN]

After upgrading to Xenforo 2.0, we are getting this error message whenever we try to merge posts:

Oops! We ran into some problems. Please try again later. More error details may be in the browser console.

What might cause this to happen, and how can we resolve this? Thank you!

 

[Paul B]

Press F12 to open the browser tools then select the console tab.

There should be an error displayed.

It could be mod security, which we have seen issues with.

 

[XnForFanKN]

Thanks. What exactly should we be looking for in the error? I don't see anything that says mod security there.

 

[Paul B]

It may be best just to contact your host and ask them to disable mod sec or whitelist whichever rule is being triggered.

 

[XnForFanKN]

Thank you, Brogan. Sounds like the best idea. As far as what rule is being triggered, how would be troubleshoot that? The error message is so generic. Is that something that the host would likely know or be able to figure out, or is that something that we would need to try to troubleshoot ourselves and then tell the host which rule to whitelist?

 

[Paul B]

Your host should know what to do.