Olly Wood Member Apr 12, 2015 #1 I'm having a problem upgrading to XF 1.4.6. I keep getting a message telling me I don't have any licences
I'm having a problem upgrading to XF 1.4.6. I keep getting a message telling me I don't have any licences
Paul B XenForo moderator Staff member Apr 12, 2015 #2 You need to have active support in order to download the latest version. I am looking at your account now and it looks fine as far as I can see. Upvote 0 Downvote
You need to have active support in order to download the latest version. I am looking at your account now and it looks fine as far as I can see.
Olly Wood Member Apr 12, 2015 #3 This is what I get when I click on the customer tab on the home page Upvote 0 Downvote
Chris D XenForo developer Staff member Apr 12, 2015 #4 It looks like you have two customer accounts. The one you're logging into has an email of *@gmail.com whereas your license is attached to an account that has an email of *@googlemail.com Upvote 0 Downvote
It looks like you have two customer accounts. The one you're logging into has an email of *@gmail.com whereas your license is attached to an account that has an email of *@googlemail.com
Olly Wood Member Apr 12, 2015 #5 Ok thanks I'll try the other one, is it possible to combine the two accounts ? Upvote 0 Downvote
Paul B XenForo moderator Staff member Apr 12, 2015 #6 No, they are separate accounts and can't be merged. Just don't use the other account. Upvote 0 Downvote
