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XF 1.4 Cannot upgrade to 1.4.6

Discussion in 'Installation, Upgrade, and Import Support' started by Olly Wood, Apr 12, 2015.

  1. Olly Wood

    Olly Wood Member

    I'm having a problem upgrading to XF 1.4.6.

    I keep getting a message telling me I don't have any licences
     
  2. Brogan

    Brogan XenForo Moderator Staff Member

    You need to have active support in order to download the latest version.

    I am looking at your account now and it looks fine as far as I can see.
     
  3. Olly Wood

    Olly Wood Member

    This is what I get when I click on the customer tab on the home page
     
  4. Chris D

    Chris D XenForo Developer Staff Member

    It looks like you have two customer accounts.

    The one you're logging into has an email of *@gmail.com whereas your license is attached to an account that has an email of *@googlemail.com
     
  5. Olly Wood

    Olly Wood Member

    Ok thanks I'll try the other one, is it possible to combine the two accounts ?
     
  6. Brogan

    Brogan XenForo Moderator Staff Member

    No, they are separate accounts and can't be merged.

    Just don't use the other account.
     
  7. Olly Wood

    Olly Wood Member

    Ok thanks
     

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