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XF 1.4 Cannot uninstall addon

Discussion in 'Troubleshooting and Problems' started by Solidus, Jun 5, 2015.

  1. Solidus

    Solidus Well-Known Member

    Hey all.

    So I cannot remove my last remaining plugin from *cough*********cough*.
    I've removed the code event listeners (all of them I think) and removed the folder in /library - what can I do now?
    Gonna tag @HWS as you helped a lot in that thread, and @Xon as you're super smart and like helping ;)

  2. HWS

    HWS Well-Known Member

    Xon and Solidus like this.
  3. Solidus

    Solidus Well-Known Member

    Oh, I did use Waindigo's addon. Forum seems to be fine.
    Last thing to do is remove the addon from the addon list, how can I do that?
  4. HWS

    HWS Well-Known Member

    This should also be done before removing /library/*******. Just select the add-on controls and choose "Uninstall".
  5. Solidus

    Solidus Well-Known Member

    Yep, that's exactly the way I did it. With or without the library files, the uninstall fails. Something about connecting to ******* server.
  6. Solidus

    Solidus Well-Known Member

    Is it possible that some event listeners are hidden too? There's no mention of ******* on the page, but maybe they are elsewhere?
  7. Liam W

    Liam W Well-Known Member

    If you've removed the files, it won't work because XenForo requires the uninstall callback be present to uninstall.

    You'll have to either:
    • Restore the files for that add-on
    • Enable debug mode, and edit the add-on to remove the uninstall callback
    • Remove the uninstall callback by editing the add-on directly in the database
  8. Solidus

    Solidus Well-Known Member

    You mean the uninstallation code here?

  9. Solidus

    Solidus Well-Known Member

    This is the same issue Mike Creuzer had too, I think because his licence was revoked or had expired. With the files present, I still cannot uninstall because it makes a callback to his server and stops me.
  10. Liam W

    Liam W Well-Known Member

    Yes. Remove the values from the uninstallation code boxes and hit the save button.

    worrorfight and Solidus like this.
  11. TheBoss

    TheBoss Well-Known Member

    You may have to manually search through your database tables,
    ie; xf_admin_log , xf_admin_template_log ; xf_template ; xf_template_history ; xf_template_modification_log ..

    Time consuming yes , a pain in the but yes .... but it works..
  12. Solidus

    Solidus Well-Known Member

    Thanks, it's uninstalling now. I guess I'll have to find any leftovers in the DB myself.

    Will do, thanks.
  13. worrorfight

    worrorfight Member

    This was very helpful, this one add-on wouldn't let me uninstall and taking out that uninstaller code from the box worked perfectly!

    Thanks Liam :)

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