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XF 1.5 Cannot install add-ons - mkdir(): permission denied

Discussion in 'Troubleshooting and Problems' started by jflory7, Oct 10, 2015.

  1. jflory7

    jflory7 Active Member

    Hello XenForo community,

    I recently was trying to install a new add-on to my forum community, when I ran into a new issue. Whenever I try to install the add-on from its XML file, I get the following error:

    mkdir(): Permission denied

    I have double-checked everything I thought should be correct on my machine, and have the following:
    • Ran chmod -R 777 on both data/ and internal_data/
    • Public web directory is owned by my user account and the apache account group
    • SELinux permissions have been recursively restored to all of my virtual hosts (I am running this on a RHEL 7 box)
    I'm confused about what the problem is and I cannot figure out what's wrong. Any thoughts? Thanks!
  2. Chris D

    Chris D XenForo Developer Staff Member

    It looks like the error is specifically happening during the install step of a specific add-on, therefore it would be most appropriate to contact the author of the add-on you're trying to install for support.
    jflory7 likes this.
  3. jflory7

    jflory7 Active Member

    Thanks for the tip, I will contact the developer.

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