Duplicate Cancel button missing on PayPal (native) recurring subscriptions

Reflect

Active member
Licensed customer
Affected version
2.3.3
I'm running 2.3.3, I just test-purchased a PayPal (native, not PayPal-via-Stripe) recurring subscription and a Stripe recurring subscription. Stripe shows cancellation options and works perfectly. Great!

However, the PayPal subscription is not showing a cancel button.

Has cancellation for PayPal subscriptions made it into 2.3.3? Unfortunately, I'm in a country that does not have PayPal-via-Stripe, so I need to use your native PayPal option.

Side note on the cancellation side of things, I ran out of time so I didn't actually add cancellation support for the PayPal REST handler yet, but we'll try and get that into Beta 3 once I've gotten over the initial trauma of working with PayPal.

Did this get implemented? Can I please confirm that (a) there is currently no way to cancel a PayPal (native) recurring subscription from within XF 2.3.3 or (b) that I have set things up incorrectly?
 
Last edited:
Can I please confirm that (a) there is currently no way to cancel a PayPal (native) recurring subscription from within XF 2.3.3 or (b) that I have set things up incorrectly?
My test gets exactly the same results, mind you I wasn’t sure if I was supposed to do anything with the new PayPal apart from put in my id and secret and tick the webhook box. I have Paypalophobia.

Until very recently my autocorrect always turned PayPal into Payola.
 
Automated triage: Duplicate

Thank you for reporting this issue. The PayPal (non-Stripe) payment provider didn't support cancelling recurring subscriptions in 2.3.3. That support was added later, in 2.3.8, through a newer report of the same problem, so the Cancel button now appears for these subscriptions.

Duplicate of: https://xenforo.com/community/threads/234576/

This is an automated assessment. A member of staff may review and update it.
 
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