I have a server using WHM/Cpanel. The vB4 forum that will become a xenforo forum is in one account. The new forum is being built is in another account.
Someone was able to log on to the account that had xenforo in it just fine. I reset the password on the account that has vB4 in it so they could access the db that will be used in the xenforo account. After I did the password reset the other person was no longer able to get into the log on screen, they can't even get to the forum outside if whm or cpanel.
Any ideas on what could have happened?