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XF 1.1 Broken Alerts

Discussion in 'Troubleshooting and Problems' started by NeoCHI, Jul 30, 2013.

  1. NeoCHI

    NeoCHI Active Member

    My forum keeps showing 1 alert but when I hover over it, it shows "You have no new alerts.". What's worse is the 1 alert stays there...

    Any ideas?
  2. NeoCHI

    NeoCHI Active Member

    It seems like the alerts are connected to new replies in conversations...for some reason 1. the red number sign isn't showing up in the Inbox and 2. the alert doesn't show up when I hover over it.
  3. Brogan

    Brogan XenForo Moderator Staff Member

    Do you have any add-ons installed?
    A custom style with any outdated templates?

    Does the problem occur in an unedited default style with all add-ons disabled?
  4. NeoCHI

    NeoCHI Active Member

    hmm looks like it's my custom theme. How do I track this down?
  5. Brogan

    Brogan XenForo Moderator Staff Member

    Probably outdated templates.

    You will need to revert them and reapply your customisations.
  6. NeoCHI

    NeoCHI Active Member

    ok thanks

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