N NeoCHI Active member Jul 30, 2013 #1 My forum keeps showing 1 alert but when I hover over it, it shows "You have no new alerts.". What's worse is the 1 alert stays there... Any ideas?
My forum keeps showing 1 alert but when I hover over it, it shows "You have no new alerts.". What's worse is the 1 alert stays there... Any ideas?
N NeoCHI Active member Jul 30, 2013 #2 It seems like the alerts are connected to new replies in conversations...for some reason 1. the red number sign isn't showing up in the Inbox and 2. the alert doesn't show up when I hover over it. Upvote 0 Downvote
It seems like the alerts are connected to new replies in conversations...for some reason 1. the red number sign isn't showing up in the Inbox and 2. the alert doesn't show up when I hover over it.
P Paul B XenForo moderator Staff member Jul 30, 2013 #3 Do you have any add-ons installed? A custom style with any outdated templates? Does the problem occur in an unedited default style with all add-ons disabled? Upvote 0 Downvote
Do you have any add-ons installed? A custom style with any outdated templates? Does the problem occur in an unedited default style with all add-ons disabled?
N NeoCHI Active member Jul 30, 2013 #4 hmm looks like it's my custom theme. How do I track this down? Upvote 0 Downvote
P Paul B XenForo moderator Staff member Jul 30, 2013 #5 Probably outdated templates. You will need to revert them and reapply your customisations. Upvote 0 Downvote