Hi guys,
I'm licensed and I help in running a forum that dedicates itself to music and culture. Thankfully, this TagMe add-on has done a lot in helping the members communicate with each other.
Unfortunately we're experiencing some glitches that can give members unnecessary alerts.
When user A tags user B in a wall status, user A receives a notification for that tag. However, any subsequent reply
to that status gives user A
two notifications per reply: one notification that he has been tagged in the status (an alert he already received) and another saying that status has been replied to.
Sometimes the issue can vary itself, for example this is a test I just ran:
Now, see how the user tags someone and then replies to the status.
The other user, Ipdakchyuh, sees this in his notifications:
You can see how this user receives multiple notifications for the same thing when in reality, he shouldn't be. In other cases, we'll see duplicate notifications "X has tagged you in a status" AND "X has replied to a status"
In even rare instances, a user will receive notifications on end for a wall post or a status that hasn't even been replied to.
This only seems to be affecting wall posts/wall status tagging features. Everything else on the forum (tagging in threads and such) appears to be fine, but this problem has been annoying for many of our members.
Can anyone clarify this? Or is this something an update to this add-on can fix? What can I do?
Thank you.