XF 1.4 Avatar Images are not Shown in Email Notifications


Active member
Email notifications from my board do not show the avatar images. The frame for the avatar is there but it holds no image:

Avatar Frame.png

The email client is not the cause of this because the email notifications I get from the XenForo board do show the avatar images.

I need help troubleshooting and fixing this.


Active member
I checked the Board URL. It seems to be correct. Has the right address and no trailing slash at the end.

The same address is used for the Forums tab and the Logo, and it works.

Another note: the field for the Home Page URL is empty as I do not have a home page other than the forums.

Chris D

XenForo developer
Staff member
Your site is behind a .htaccess password. That would suggest that your avatars directory is, too, hence it can't be viewed unless authenticated.