1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Apantic Downtime Alert

Discussion in 'Off Topic' started by Apantic, Dec 3, 2015.

  1. Apantic

    Apantic Member

    I do apologise for posting this here on XF.com, however we felt it would be best to inform customers about the events currently occurring at apantic.com and related Apantic services.

    All services are currently down unexpectedly. A problem occurred on our nodes which completely bottlenecks and restricts PHP and nginx activity, so we are currently working on debugging this, which is a bit hard as it produces no errors, either, other than a 500 response code. This should not affect any customer sites, but it may produce some errors as they cannot connect to apantic.com to check branding related information.

    We will provide further information when we have it. At worst, we plan to take a database backup, which we have, and rebuild the VPS from scratch.

    Thanks for your understanding,
    The Apantic Team
     
  2. Apantic

    Apantic Member

    Update #1: Apantic services are back online, possibly pending further maintenance.
     
  3. Blast

    Blast Active Member

    Still can't access.
     
  4. Robust

    Robust Well-Known Member

    Are you using Firefox? Use another browser.
     
  5. kalco

    kalco Active Member

    From Firefox dont work, from another browsers open site
     
  6. Blast

    Blast Active Member

    @Robust is it working on Firefox now?
     
  7. Robust

    Robust Well-Known Member

    Update: Apantic is not working on Firefox browsers, please see: https://www.apantic.com/community/threads/apantic-bugs-with-firefox-browsers.62/

    Source of post:
    Please provide the above information so we can get this debugged.
     
  8. Blast

    Blast Active Member

    @Robust

    Firefox 42.0
    Windows 7 64-bit
    Can't access since yesterday

    Just to clarify, if the addon is installed in a site, will that malfunction for the member who uses Firefox?
     
  9. Robust

    Robust Well-Known Member

    No. apantic.com and related are the only sites affected by Firefox users. Your site's users do not communicate with apantic.com.
     
  10. Blast

    Blast Active Member

    Oh ok. I really hope this gets fixed ASAP. As I don't really like Chrome or any other browser.
     
  11. Robust

    Robust Well-Known Member

    Working on it. Really makes no sense to me, Linode, CloudFlare and Mozilla Community hasn't responded yet. The bug started after a Linode reboot, indicating a setting may have been changed. The nginx web server was upgraded and SPDY was replaced with HTTP2 - however, when I disable this it doesn't really "disable". Mozilla Firefox has beta support for HTTP2, nothing intense, so that could be a cause but disabling it from config still allows HTTP2 requests and doesn't do anything really.
     
  12. Blast

    Blast Active Member

    I have visited sites with the same server configuration with you and there wasn't any issue. Are you using Centmin?
     
  13. Robust

    Robust Well-Known Member

    Yeah, we're going to stop using it I think. It's making the debugging process much harder. I really only used it for... well making the job easier and not having to compile everything from scratch. Oh well.

    All kinds of problems with the back-end right now. Connection refused, hitting max limits, overloading, Firefox blocking, WHMCS broken, for a few days everything broken. I'm considering an OS reinstall and going from scratch again. Centmin is great for non-experienced sysadmins but the debugging process with centmin is a damn pain in the arse.
     
  14. Robust

    Robust Well-Known Member

    BTW, with the help of Linode we identified that the problem began 4 days ago when centmin was updated to git repo and a few updates were done. @eva2000
     
  15. Blast

    Blast Active Member

    I really hope you get this fixed ASAP Robust. Lots of people on Firefox. Good luck brother.
     
  16. Robust

    Robust Well-Known Member

  17. eva2000

    eva2000 Well-Known Member

    if it's ssl related check with ssllabs site test to see if you have ssl certificate/config misconfiguration

    fyi nginx since 1.9.5 has removed spdy module, so if you disable HTTP/2 there is only plain ssl non-SPDY available.
    tried nginx debug logging https://community.centminmod.com/posts/21637/ ?
     
  18. Robust

    Robust Well-Known Member

    Errors thrown everywhere. I might just go with a fresh installation and move data over. Data is very independent on our servers and is easily portable, that's how we take constant backups.

    Problems started when I upgraded centmin from old versions to your new git thing (which was a cool idea, actually). Not sure if there was something wrong that happened in the process.

    Pulling some parts from your git but mostly going with a custom installation now, just more familiar with that. I could learn how centmin does things (well, basically just where everything is) but yeah... Centmin makes the job easier, too easy for me lol, I'm basically relearning the ropes there.
     
  19. eva2000

    eva2000 Well-Known Member

    Robust likes this.
  20. eva2000

    eva2000 Well-Known Member

    were you on centmin mod version nginx with spdy prior to git update ? if so that is probably why as new nginx versions support HTTP/2 so they auto update all nginx vhosts to support HTTP/2 see http://centminmod.com/http2-nginx.html but you ssl ciphers do not support HTTP/2 and are black listed

    you can use nginx vhost generator at http://centminmod.com/vhost.php and select self signed ssl check box and drop down menu for xenforo config and generator a template of latest ssl configured vhost for HTTP/2 and use those settings transplanted to your vhost (oh do not transplant commented out ocsp stapling settings as that only applies to self-signed ssl not to paid)
     
    Last edited: Dec 5, 2015

Share This Page