My users are going in, and turning off alerts, by either unchecking or checking what box they want, then they hit save. They are still getting emails sent to them, even when they choose not to, and also when the go back in, all alerts are turned back on again.
Is there something I am doing wrong? Also, I searched, but kept coming to the same search results on this, it never answered my question. Apologies in advance if it has been answered already.