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XF 1.3 Admin access regarding facebook

Discussion in 'XenForo Questions and Support' started by Neil E., Mar 20, 2015.

  1. Neil E.

    Neil E. Active Member

    I was adding responsive code to the various BB code media sites when I received an error message.

    FORBIDDEN: You don't have permission to access /admin.php on this server.

    This occurs only for the facebook BB code media site and happens when I try to use the "save BB code media site" button. It happens even without making a change and trying to resave the existing code.

    I can perform any other admin function just like normal. Nothing in the server error logs. My super admin permissions are all checked.

    I recently switched to a new ISP, could this have any bearing on it?

    I don't use facebook, is there some sort of "facebook check" taking place?
    The "facebook integration page" has nothing entered in the fields.
  2. Brogan

    Brogan XenForo Moderator Staff Member

    That is typically a mod_security issue on the server.

    Contact your host and they should be able to whitelist the offending rule.
  3. Liam W

    Liam W Well-Known Member

    It sounds more like mod_security or similar is causing the request to be rejected - you should contact your host and describe the error :)

  4. Neil E.

    Neil E. Active Member

    Thank you both (the support here is so fast I might as well not even leave the page).
  5. Neil E.

    Neil E. Active Member

    Exactly as you described. I phoned the host and they whitelisted the offending rule. I also asked a few questions and learned about php memory settings. Many thanks.

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