Addonflare - Gone awol?

[flowerpot132]

I think this outfit have taken the money and run. Are xenforo aware of this? I purchased a license with them and the addon doesn't work. No support and no replies to my messages.

Very concerning as the addon was not cheap.

Any advice, much appreciated.

 

[Alpha1]

Addonflare has gone years ago. Paid Registrations addon has replacements by @Painbaker

Other addons like awards system and moods do not have full substitutes as far as I know.

 

[flowerpot132]

Ok thanks.

I didn't know and couldn't say anything clear on the website https://www.addonflare.com/ and the website is still selling and taking payments.

So can @Painbaker refund me or deliver the addon?

 

[Forsaken]

Ok thanks.

I didn't know and couldn't say anything clear on the website https://www.addonflare.com/ and the website is still selling and taking payments.

So can @Painbaker refund me or deliver the addon?

Painbaker has no involvement with AddonFlare, he has just made a new replacement product.

You have to contact the payment processor (generally 3-6 months) to get a refund.

 

[flowerpot132]

Ok thanks for the information.

Bit of a joke they are still selling and taking people's money. Surprised @XenForo aren't a bit more active in these cases. After all their name is all over it.

I paid by Paypal and the time to claim ran out whilst I was waiting for replies from Addon Flare.

So i've lost $125.

 

[Forsaken]

Ok thanks for the information.

Bit of a joke they are still selling and taking people's money. Surprised @XenForo aren't a bit more active in these cases. After all their name is all over it.

I paid by Paypal and the time to claim ran out whilst I was waiting for replies from Addon Flare.

So I've lost $125.

Try calling Paypal directly, and bring up that this seller has been unavailable for years, and that they should have possible documentation of other claims made in the past. Sometimes you can get the money back, but it depends on the support rep you get.

XF has removed their add-ons from this site, but it is not like they can take down their site.