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Implemented Add a FAQ tab

Discussion in 'Resource Manager Closed Suggestions' started by Shelley, Mar 12, 2013.

  1. Shelley

    Shelley Well-Known Member


    I'm using this members resource as an example. I got the idea from morgains post about FAqs being asked in discussion posts and they will mainly get buried. Adding all FAQs in the release part i find really does bloat the post and it would get lost, somewhat.

    Suggestion: (if it hasn't been made yet) is a FAQ's tab to be added where the releaser can type in the FAQ's and can continue to do so over time on the resources FAQ page of a release. I think this would benefit users/newcomers and lower those FAQs and keep it consolidated in one place rather than spread out in a discussions side adds so much benefits imo. Obviously it would eliminate people asking the same old question but I am sure it would significantly lower it.

    Hopefully i worded that correctly to the point you understand (it's getting late here) :p

    otto, Scharesoft, Gazhyde and 20 others like this.
  2. Morgain

    Morgain Well-Known Member

    Thanks Shelley. My original suggestion was this:

    About addon client support. Currently an addon gets just one thread for support work. These can be long, and full of duplicates. Us punters get put off wading through them and that generates more duplicate queries, and that is timewasting and frustrating for the dev doing support. If they do it they are not coiding, if they don't do it they lose clients that way.
    Couldn't there be a FAQ system for devs to use instead of only one Discussion thread?

    Like I ask a question and it goes on their addon FAQ page with its answer, possibly a thread followup in that topic area. Then I dont need to plod through stuff on installation, or conflict with another addon, or with a theme, or tweaking the look, if my query is none of those.
    Dev time is so precious I want to protect it but I also dislike reading through loads of pages of support wsting MY time before I can post. Not everyone bothers to do that.

    I think it should be possible to let us post direct to the FAQ section - either add to a FAQ thread, or raise a ticket as it were if we do not see the topic we want listed.
    I don't see why a dev couldn't be enabled to move stuff about in their own addon section. Like merge two topics, or move some stuff to a fluff thread.

    I can see FAQ threads being useful on
    Extra Features - though these might well split into different faq

    These might be default FAQ sections. A dev could also disable one or more if irrelevant. Or if they want to make it clear they are not supporting that direction.

    A dev or a helpful user can then respond to a query with a link to the appropriate FAQ
    otto, Vicki, erich37 and 2 others like this.
  3. Slavik

    Slavik XenForo Moderator Staff Member

    Nice idea (y)
    Morgain likes this.
  4. The Dark Wizard

    The Dark Wizard Well-Known Member

    Wizard approves.
  5. intradox

    intradox Well-Known Member

    Great idea. Would help here on xenforo with answering common questions especially for plugins like bd widgets and xenporta
  6. Sage Knight

    Sage Knight Well-Known Member

    This is so much better than reserving the first few posts or answering the same question several times.
  7. Brogan

    Brogan XenForo Moderator Staff Member

  8. Digital Doctor

    Digital Doctor Well-Known Member

  9. Jeremy

    Jeremy Well-Known Member

    Just like with other HYS threads, the features are not always deployed yet. In due time, it will be utilized.

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