ACP gone

L

Lucandi

Active member
When I log in today all the tools are gone on the left side and it says I have the correct php. What happened? I can't do anything without my admin tools.
 
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It's either your permissions or perhaps you installed an addon that changes the way ACP does things. You'll need to disable all addons via config file.
 
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It's very rude to say that I have to have a license to get an answer to such a question that is very important from a security perspective! I'm starting to wonder if Xenforo has somehow removed it to force me to renew my license.
 
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Lucandi said:
It's very rude to say that I have to have a license to get an answer to such a question that is very important from a security perspective! I'm starting to wonder if Xenforo has somehow removed it to force me to renew my license.
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Don't be silly. An active license is a requirement for support and is in their terms and conditions. You'll just have to renew I'm afraid. You should always be on the latest version anyway for the latest security and bug fixes. It's currently 2.3.6.
 
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Have you disabled all your addons to see if this is a factor?
Have you checked your permissions with a super admin account?
Have you rebuild the admin CP style to see if a style change has affected it?
 
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Lucandi said:
I want to know if Xenforo themselves check which php I have?
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The PHP version is shown in the control panel for super admins. If you're the only administrator and you're not a super admin, then presumably an add-on may be interfering or someone has compromised your forum.

As a note, any support on the forum is provided as a courtesy. Only ticket support is officially provided and it has always required an active license.
 
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Jeremy P said:
The PHP version is shown in the control panel for super admins. If you're the only administrator and you're not a super admin, then presumably an add-on may be interfering or someone has compromised your forum.

As a note, any support on the forum is provided as a courtesy. Only ticket support is officially provided and it has always required an active license.
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Admin, super admin multi super super admin or whatever you call it doesn't matter. I have been the only admin on my forum for over 6 years. I have all the authority over my forum. Do you think it suddenly occurred today that I am not an admin and lack tools? When I log in to acp, the settings or whatever it is called on the left side is gone as you can see in the picture. In the yellow field there is a message that my license has expired and that I should renew the license. That is why I have written about whether it is Xenforo that is behind the tools being gone because my license has expired? I have looked at the logs and no one has entered my forum. But this whole thing is very strange that I have never missed those tools but all of a sudden it is gone when I get a message that my license has expired.
 
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Lucandi said:
Do you think it suddenly occurred today that I am not an admin and lack tools?
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I don't know, is that what happened?

Lucandi said:
That is why I have written about whether it is Xenforo that is behind the tools being gone because my license has expired?
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If you really need to hear it from us, no, there is nothing in the software that would even allow us to remotely disable an installation for any reason. The only correlation would be that we display that notice so that you can easily upgrade your forum and benefit from any security fixes.

I would try disabling listeners, and failing that then assume a compromise of some sort. There have been several security issues discovered and fixed since v2.2.13. Have you patched your installation accordingly?

XenForo

Thread 'XenForo 2.1.15 Patch 1, 2.2.16 Patch 2 and XenForo Media Gallery 2.1.9, 2.2.6 Released (Includes Security Fixes)'

Security Fix​

Today we are advising all customers running XenForo that a potential security vulnerability has been identified. All affected customers should either upgrade to XenForo 2.1.15 or XenForo 2.2.16.

If you are a XenForo Cloud customer, a fix has been rolled out automatically, and no further action is required to address this issue.

If you are running a pre-release version of XenForo 2.3, you should follow the instructions in the announcement thread for the XenForo 2.3.0 Release Candidate 1 release.

The issue relates to a potential cross-site request forgery and code...
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XenForo

Thread 'XenForo 2.2.17 Released (Security Fix)'

Today, we are releasing XenForo 2.2.17 to address a potential security vulnerability. We recommend that all customers running XenForo 2.2 upgrade to 2.2.17 or use the patch instructions below as soon as possible.

Notes:

a. XenForo 2.3.1 and above is not affected by this issue. If you are still running XenForo 2.3.0 you should upgrade to the latest release or apply the patch below.
b. The few XenForo Cloud customers still running XenForo 2.2 have been patched automatically.

The issue relates to a potential redirection exploit using a specially crafted URL.

XenForo extends...
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