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ACP Crashing

Discussion in 'XenForo Questions and Support' started by Gabby, Aug 11, 2012.

  1. Gabby

    Gabby Well-Known Member

    Hi Guys,
    Not sure what is going on but my ACP is crashing if I enlarge a template. I don't know if "enlarge" is the correct term. And I have to say that I've never see the ability to enlarge or pull out a templae until now.

    When I enlarge the template to even just read, it crashed my ACP. By crashing I mean when I attempt to click on any link in ACP while viewing an enlarged template I get a few text error messages and sent to an odd website.

    Not sure what is going on.

    Thank you

    Gabby
     
  2. melbo

    melbo Well-Known Member

    When you say 'odd website', what do you mean? URL to this website?
     
  3. Gabby

    Gabby Well-Known Member

    Yes, shoot I wish I would have copied the website. Some technical corp site I've never seen before. I'm trying to recreate it now. BRB
     
  4. Gabby

    Gabby Well-Known Member

    Strange as there is no way to bump out my templates anymore. Still looking.
     
  5. Gabby

    Gabby Well-Known Member

    Ok this is what I'm getting See attachment. :)

    acpproblem.png
     
  6. melbo

    melbo Well-Known Member

    Are you using Google Chrome? Most condensed windows can be 'enlarged' by clicking / pulling in the lower right hand corner. As for it sending you to this other website, that's of concern. Which template were you trying to edit?

    Can you reproduce and try to copy that website URL?
     
  7. melbo

    melbo Well-Known Member

    edit. I see your screenshot
     
  8. Gabby

    Gabby Well-Known Member

    Now I have to log out and log back in a few times to fix this.
     
  9. melbo

    melbo Well-Known Member

  10. Gabby

    Gabby Well-Known Member

    No I'm using FF and IE... Happens in both.
     
  11. Gabby

    Gabby Well-Known Member

    Yes, nothing to do with my site. Never heard of it and I have no advertisers. :)
     
  12. Gabby

    Gabby Well-Known Member

    Sorry I didn't answer your question completely. I was editing this template.

    EWRblock_RecentSlider
     
  13. melbo

    melbo Well-Known Member

    I don't recognize that template although i think it may be from xenutiles or xenporta? Are you trying to edit a template for a specific addon?
     
    Gabby likes this.
  14. melbo

    melbo Well-Known Member

  15. Gabby

    Gabby Well-Known Member

    Hello
    I haven't done anything to that template except enlarge it. :)
     
  16. melbo

    melbo Well-Known Member

    Yes but apparently (I don't use xenporta) there are incompatibilities with other addons you may have installed. This behavior could be a symptom of that.


     
  17. Gabby

    Gabby Well-Known Member

    Yes I was just reading that post as well but it doesn't say what the portal is incompatible with. I see now that even just migrating to this template it screws up my ACP.

    Thank you so much for your help. smiley-hug014.gif
     
  18. Gabby

    Gabby Well-Known Member

    Can't even log out now as it takes me to that site and error message.
     
  19. Gabby

    Gabby Well-Known Member

    Mayday Mayday... Can't log into acp at all now! :confused:
     
  20. melbo

    melbo Well-Known Member

    Not to alarm you

    Whenever you are taken to another site that you didn't intend to go to, it's typically a 'browser hijack' caused by some malware. At this point, i'd suggest you close out of everything and run malwarebytes or some other anti-malware anti virus program and see what it finds.
     

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