XF 2.2 A problem with the design

[Alex L.]

Hello.
I bought a new template today and can't quite handle the support. The main language of the developer is Turkish. The design is called Exclusive Black. And I have a question about that and I hope you can help me. The forum is displayed differently when you have logged in than when you are only online as a guest. Unfortunately I couldn't find anything in the style properties and I've been looking for hours. When you are logged in, the forum looks very good, but when you come to the forum as a guest it looks really messed up. The menus and boxes are somehow distributed. I would like the layout for guests as well as for registered users.

I hope someone can help me, I'm desperate.

 

[Alex L.]

It should look like this:



And this is how it looks with guests:

 

[Paul B]

You will have to post in the resource thread for support.

If the author can't help then perhaps other users of the style can.

 

[Osman]

I hope someone can help me, I'm desperate.

Hello there;
First of all, I'm sorry you're having such a problem. The design is used on the websites of many of our customers without any problems. Another third party plugin may have caused this issue. In addition, necessary information has been provided in the subject you have opened on our website.

Please report such situations under the relevant resource topic.

Best regards...