XF 2.2 A member constantly getting "Oops! We ran into some problems." error

[sross]

Hi, I'm getting a report from a user:

"About half of the time, when I click to open a thread, and often when I simply try to scroll down the page, I get this banner warning:"

I'm not sure they'll be capable of getting into the console to see what is happening. I am wondering if this might be a cloudflare issue? I know a couple claimed it was cloudflare firewall for them, but sadly they did not give any details on what they did to the firewall in order to fix it.

Any help on what to look for would be appreciated. As far as I can see board url setting is ok. I don't seems to have any other reports of this issue from others.

Thanks for any ideas!

 

[Paul B]

XF 2.2 - Oops! We ran into some problems. Please try again later. More error details may be in the browser console.

This comes up time and time again so a sticky thread is in order. If you encounter this error message and you are using a computer (rather than a mobile device), access the browser console (F12 if using Windows / Chrome). Select the Console tab and there should be an error message displayed...

xenforo.com

The console is the only way of determining the issue.

 

[sross]

XF 2.2 - Oops! We ran into some problems. Please try again later. More error details may be in the browser console.

This comes up time and time again so a sticky thread is in order. If you encounter this error message and you are using a computer (rather than a mobile device), access the browser console (F12 if using Windows / Chrome). Select the Console tab and there should be an error message displayed...

xenforo.com

The console is the only way of determining the issue.

Thanks Brogan. Does this make any sense to you?

BackgroundUpdate: _reasonsToNotScheduleUpdates: Failed to check for Maintenance Service Registry Key: [Exception... "Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIUpdateProcessor.getServiceRegKeyExists]" nsresult: "0x80004001 (NS_ERROR_NOT_IMPLEMENTED)" location: "JS frame :: resource://gre/modules/BackgroundUpdate.jsm :: _reasonsToNotScheduleUpdates :: line 241" data: no]

 

[sross]

@Brogan I see you posted about a similar issue here:

XF 2.2 - Cannot edit templates

I get this when trying to edit page_container template: Oops! We ran into some problems. Please try again later. More error details may be in the browser console. I disabled all add-ons and still have the same message. Unexpected event profile-after-change...

xenforo.com

So it seems cloudflare related, but you mentioned:
"You should be able to whitelist whichever rule is being triggered."

Any tips on how to go about that? What I see, various options:

 

[sross]

My host seems to think it is related to this:

Function get_magic_quotes_gpc() has deprecated since PHP version 5.4. Refer:: https://stackoverflow.com/questions...ted-get-magic-quotes-gpc-function-alternative == As the domain is now using PHP version 7.4, this function won't work as well as expected I suggest you provide this information to the developer, so he can fix the coding of the website.

So, one of the function "get_magic_quotes_gpc()" seems deprecated in /home/mysite/public_html/forum/library/XenForo/Application.php which looks to be the issue.

 

[Paul B]

So, one of the function "get_magic_quotes_gpc()" seems deprecated in /home/mysite/public_html/forum/library/XenForo/Application.php which looks to be the issue.

That is an XF1 file.
That should not be called in XF2.

 

[sross]

That is an XF1 file.
That should not be called in XF2.

Yeah, not sure why that would happen. I can run the official cleanup script, do you think that might help? I'll test it on my dev server first.

 

[Z41N]

Had the same issue, resolved by adding the following rule: