Q: Is this add-on compatible with similar add-ons available from other developers?
A: Our add-on is not compatible with similar add-ons from other developers and should not be installed together with such other add-ons. At least, please deactivate the other add-ons.
Q: Why should I choose your add-on over similar add-ons from other developers?
A: Our add-ons are written with maximum code quality in mind and can be installed at even very large forums without an impact in performance. It also provides much more features, like a navigation button to be shown at every page and more styles for the selection list.
Q: Why does the forum selection list take some time to appear after clicking the button?
A: We are creating the forum selection list in the moment the visitor clicks on it and (optionally) are also checking the permissions whether the visitor is allowed to post in the forum or not. This takes some time (up to 2 seconds), especially at larger forums. There are similar add-ons which create the selection list at each view of forum home, no matter if the visitor will click at the button or not. It is our philosophy to not harm the performance of forums with our add-ons. This is why we don't give all visitors the malus of creating the list. You also have the option to deactivate the permission check to speed things up, if someone clicks the "Create Thread" button or navigation link and you've a XenForo web site with many forums.
First Aid Solution after any error or a faulty installation:
Q: My forum is broken after installing an addon. What should I do now?
A: Deinstall or deactivate the addon and ask for help. If you cannot reach the XenForo ACP any more, login to your web server and add the following line of code to library/config.php:
Code:
$config['enableListeners'] = false;
This will disable all addons and enable you to get access to the ACP again where you will be able to deinstall the problematic addon.