Recent content by xsteve

Hello, I am trying to ban a user and whenever I go into the Admin toolbar to modify the user's account, I receive the following error: Forbidden You don't have permission to access /community/admin.php on this server. However, it is only for this user that I receive a message. I can...

Nope, the same issue persists, Brogan. Thanks.

Tried that too, Brogan, but still no luck. I'm willing to try any other options you come up with. Thanks.

The member doesn't have any custom permissions and other users in the same group have those links. Not sure what is going on. I know the member is looking in the right place. They sent me a screen capture of it and they simply aren't there. Thanks for your help,Brogan.

Thanks, Zynephix. I've checked that user's permissions and they have the ability to edit with no time limit set. They have the same settings as all the other users who have an edit button. I also learned that the individual doesn't have the delete button either, so they're only able to report or...

I have a member on my forum who does not have an edit button. Everyone else does, but for whatever reason, that poster does not. Any thoughts on how to fix this problem?

Thanks, Mike. As Brogan knows too-well already, my host is incapable of doing anything helpful, but I will ask them to whitelist the guilty request.

No add-ons installed.

How do I check the plain text version? The error message was: Forbidden: You don’t have permission to access /community/threads/235445/reply/preview.

Thanks, Brogan. If there's nothing listed under there, I assume that means there are no reply bans for the thread? Any other reason you can think of why one specific user would be unable to post a two paragraph reply to a thread (fewer than 400 words) but could post it as two separate posts of...

I am a moderator and administrator and want to access the control panel for a thread to make sure that none of its settings had been modified, which might be preventing a user from posting to it all of a sudden. Where is the thread control panel located? Thanks.

Okay. Thought I would double check. Thanks.

While I'm still planning to switch hosts, I just ran the File Health Check and it generated the following report. Might this be related to my other issues, since some of the paths are the same within the different errors? An exception occurred: Mysqli prepare error: MySQL server has gone away...

That's the plan. Thanks again.

Okay. Thanks, Brogan.