Thanks, Zynephix. I've checked that user's permissions and they have the ability to edit with no time limit set. They have the same settings as all the other users who have an edit button. I also learned that the individual doesn't have the delete button either, so they're only able to report or reply as their options. Other thoughts?
The member doesn't have any custom permissions and other users in the same group have those links. Not sure what is going on. I know the member is looking in the right place. They sent me a screen capture of it and they simply aren't there. Thanks for your help,Brogan.