dutchbb
Well-known member
You are right that does not seem plausible. However their absence doesn't have to be purposely contemptuous. In fact we know from past experience that's normally not how they treat customers. Unfortunately that perception is out there and yes it would be better if at least one of them would communicate on a regular basis. But then again, who knows how tough their personal issues are. Think about your own life: imagine both your personal and professional life would be under severe pressure, you are unsure about the future, you can't pay staff to replace your work temporarily to relieve some of the stress. Maybe your spouse wants to spend more time with you and your kids. Or maybe they don't and you are truly on your own. But then your lawyer wants to talk to you, maybe they have some bad news. They tell you that you'll have to wait for the trial another four months.However despite this people still persist with the ludicrous concept that the three owners of the business have completely abandoned it for legal advice/instruction.
Let's face it, this company and its owners are probably going through the toughest time of their life. They're fighting against a giant and they are still alive. But the fight has drained all energy and motivation from their bodies to do any work. At least they have a working product out there, with the support of a few good moderators, and perhaps some members...