Xenith

Xenith 1.5.22.0

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first ticket I made took them 5 days to respond, so no wonder. :)

I can do my own style from scratch the problem is I don't have much time to do it.

That says it all. Although I mostly get response within 2 days if I'am lucky. Also its very important to be as clear as possible. If we fail to describe something 100% , this 2-3 days back-forth dilly dally can go on for a week.
 
nvm I had to comment this in template xenith.css:

Code:
<xen:if is="{xen:property categorySidebar.width}">
.xengalleryContainer {
    margin-left: -{xen:calc '{xen:property categorySidebar.width} + @uix_gutterWidth'}px;
}

.xengalleryContainer .insideContainer {
    margin-left: {xen:calc '{xen:property categorySidebar.width} + @uix_gutterWidth'}px;
}
</xen:if>

Changed it to:

Code:
<xen:comment>
<xen:if is="{xen:property categorySidebar.width}">
.xengalleryContainer {
    margin-left: -{xen:calc '{xen:property categorySidebar.width} + @uix_gutterWidth'}px;
}

.xengalleryContainer .insideContainer {
    margin-left: {xen:calc '{xen:property categorySidebar.width} + @uix_gutterWidth'}px;
}
</xen:if>
</xen:comment>

The property does not exist in this style.
 
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By the way, this theme is not yet ready for Mobile Browsers :(
A lot of things need to be fix for mobile view.
Really? I was thinking of buying this theme, but if this is true then I can't as I don't have expertise and time to do any tweak. Can you please tell where the issue lies because the demo posted in product page seem to be working fine in mobiles?

Thanks,
 
Well I don't count on developers support anymore and I don't like to wait either, first ticket I made took them 5 days to respond, so no wonder. :)

I can do my own style from scratch the problem is I don't have much time to do it.
Sorry of we missed a ticket. We offer premium support as well I mean it's not like xenforo themes can afford a company 24/7 support.
 
The definition of 'coming soon' seems to vary widely here... I would like to reiterate that you should just announce an estimated date. It really is more frustration to show up here daily and not see anything than to come back on a fixed date a few weeks out.

That said, I will give high marks to Audentio support. They worked on my niche requests that couldn't have been worth their time. Gotta keep your sense of entitlement in check on a $35 purchase.
 
Sorry of we missed a ticket. We offer premium support as well I mean it's not like xenforo themes can afford a company 24/7 support.

I don't mean to flame you guys or anything i'm just telling the truth, you obviously didn't miss it, you responded to me then I replied in less than 10 minutes, I bumped the ticket like 3 times after that to make sure you don't miss it, I got response from you after 5 days saying you was on vacation. :)

I have to say I really admire what you do and I know you guys have a lot of customers, though, if you can't handle all those customers just hire new staff to make sure all clients are happy, in my case i'm more than happy because I can fix almost everything by myself, but I mean others who really don't have a clue on what to do they should get better support. ;)
 
We are looking to offer a better system to alert people when our team is away, such as on some weekends, holidays, or special occasions. Our new site we are building will support this functionality. Thanks a lot for understanding, @Cyb3r and we appreciate all your support and help.
 
Are updates on hold while you look at the reported cache issue? Will you be jumping straight to 1.5.2?
Yes we have UI.X done and ready to go, all bugs reported fixed, same with Xenith. But no one has been able to help us narrow down the bug, it seems to happen somewhat randomly. We are still looking into it.
 
Yes we have UI.X done and ready to go, all bugs reported fixed, same with Xenith. But no one has been able to help us narrow down the bug, it seems to happen somewhat randomly. We are still looking into it.

Any chance of releasing it to those of us that have private forums? This is a non-issue for us....
 
Who knows maybe the new version will fix something, no worse off than what you are now.
Yeah. And we've been testing and testing and honestly we cannot get a test case. And that all but assures this is a strange issue with google. It just so happens that our themes might have a bit more content to work with and so its not affecting simpler themes. After all, its ONLY the sidebar class here. And my hack will fix it for now. Thats the only side affect.
 
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