Hello, I've just checked, and anyone can read a xenforo support ticket by finding a link (you can find that link at the bottom of a support email). https://xenforo.com/tickets/XXXXXXX/?v=XXXXXXXX I think it's quite dangerous. With that link, anyone can reply, even guests without being logged in (and read the convo). I know it's as designed, so the member can reply quickly with his cellphone as an example, but am I the only one who think it's dangerous for privacy ? Regards.