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XF 1.2 xenForo issues

Discussion in 'Troubleshooting and Problems' started by Jake Evans, Jan 17, 2014.

  1. Jake Evans

    Jake Evans New Member

    Hello folks, I'm curious if anybody else is having issues today. I'm not sure what happened, but my xenForo installation is no longer working properly. It loads extremely slow, and the primary issue I've seen is relevant to mysql, almost as if the database is loading extremely slow until it eventually loads or times out.

    I'm using a xenForo/Wordpress bridge (disabled atm so my Wordpress section is working properly)
    -> http://xenforo.com/community/resources/xf-wordpress-bridge.1833/
    Taiga shoutbox
    -> http://xenforo.com/community/resources/taigachat-ajax-shoutbox.115/
    Media plugin
    -> http://xenforo.com/community/resources/8wayrun-com-xenmedio-media-pro.1716/
    Post ratings
    -> http://xenforo.com/community/resources/post-ratings-taking-likes-to-the-next-level.410/
    Donation Manager
    -> http://xenforo.com/community/resources/donation-manager.385/
    Tapatalk integration
    -> http://xenforo.com/community/resour...enforo-ios-android-blackberry-mobile-app.263/
    Steam Auth
    -> http://xenforo.com/community/threads/steam-authentication-integration.42694/

    edit: found this in the error log:
    Mysqli statement execute error : Lock wait timeout exceeded; try restarting transaction
    3 minutes ago - library/Zend/Db/Statement/Mysqli.php:214

    As well as a plethora of errors from the media plugin. Going to try disabling that, not sure what could be causing the above error
  2. Brogan

    Brogan XenForo Moderator Staff Member

    It's difficult to say what the issue is from your post alone.

    It could be server problems, add-on related, or a combination of both.

    The first thing to do is disable all add-ons.
    If that doesn't resolve it then you will need to start looking at the server.

    If you are on shared or managed hosting, contact your host and they should be able to help.
  3. Jake Evans

    Jake Evans New Member

    I appreciate the fast response. I disabled all addons though the issues were still present. Afterward I contacted my server host and apparently they're having issues with the server hosting my website & working on it, much relief to know there's (hopefully) no issues on my end.
  4. Brogan

    Brogan XenForo Moderator Staff Member

    I did check and it was very slow and eventually I received a 500 server error.

    Hopefully the host will resolve it soon.

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