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XF 1.4 Why can unregistered users not see images properly?

Discussion in 'XenForo Questions and Support' started by Brendan Burgess, May 1, 2015.

  1. If I paste an image into a post, I see it as a full image. There is no need to click on it.

    If an unregistered user looks at it, she sees a thumbnail e.g.

    upload_2015-5-1_10-47-7.png

    She can click on the thumbnail and see the full image, but a registered user can see the image at full size.

    I have enabled Download attachments for Unregistered users.

    Brendan
     
  2. Brogan

    Brogan XenForo Moderator Staff Member

    Do you have this set to Allow for the Unregistered / Unconfirmed user group?

    upload_2015-5-1_11-2-33.png
     
  3. Yes. Under User Group Permissions/ Forum Permissions subset.
     
  4. Martok

    Martok Well-Known Member

    There isn't a download attachments permission. Are you using an add-on?
     
  5. Oops. That should have been Upload Attachments. We don't allow unregistered users to post, so I presume that is irrelevant, but I ticked it anyway today to see if that might help.

    upload_2015-5-1_11-50-18.png
     
  6. Brogan

    Brogan XenForo Moderator Staff Member

    Can you post some links so we can check?
     
  7. Brogan

    Brogan XenForo Moderator Staff Member

    The attachment is not visible to guests.

    I get a permissions error when I click on it.
     
  8. Yes, that is the problem I am trying to solve.

    How do I make it visible?
     
  9. Brogan

    Brogan XenForo Moderator Staff Member

  10. That's what I assumed. But I have set that correctly.

    Brendan
     
  11. Brogan

    Brogan XenForo Moderator Staff Member

    Try toggling the permission off, saving, then back on again.
    See if that updates the permission cache.

    Other than that, disable all add-ons or disable listeners in config.php to check whether an add-on is causing the problem.
     
  12. Great. thanks

    Brendan
     
  13. Ok, we have only one add-on which we disabled and it does not solve the problem. We re-enabled it and it made no difference either.

    Brendan
     
  14. Mike

    Mike XenForo Developer Staff Member

    Please double check that you're not using the "Never" permission anywhere for the unregistered group for the "View attachments to posts" permission.

    Also, double check whether you've set custom per forum permissions anywhere for the unregistered group that might be preventing this from working.

    If you're still having problems getting this to work, please submit a ticket with ACP access details (so we can check the permissions) and we'll confirm.
     
  15. Hi Mike

    Well spotted.

    Under the nodes, it was marked as "revoke". (I have no idea what that even means)

    I have enabled it and it's working fine.

    Thanks
     

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